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Unable to see software information details in system info tab for PI - Java stack

Former Member
0 Kudos

Hello Colleagues,

We have a dual stack PI system- software information is not visible for java stack in system info tab.

any clues why ?? we tried to trigger data for java stack in NWA to SLD , but in sld no java stack information is displayed.

Here PI system itself is a local SLD for our landscape. Kindly help in resolving the issue.

Regards

Alen

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hello Colleagues,

Still no where,kindly help with possible resolutions.

Regards

Alen

bhavesh_kantilal
Active Contributor
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Hello Alen,

Can you go to http://host:port/ and then information about usage types

You should be able to see what Usagetypes were selected during the software installation.

Below is what I see in my PO Server for example.

If you see nothing then the issue is with your installation. Do check what was the Usage Type selected during the Installation.

Regards,

Bhavesh

bhavesh_kantilal
Active Contributor
0 Kudos

Hi Alen,

  • Can you check in NWA --> Configuration -->Infrastructure --> Destination -->SLD_DataSupplier . Does this point to your Local PI SLD? Does the Ping to this Destination work?
  • Go to NWA --> Configuration -->Infrastructure -->SLD Data Supplier Configuration
    • The URL you see by default is the URL to which the last SLD Data was collected and pushed to. The Success Field will contain if it was successful or failed.
    • If you had to make changes to the destination -> click on Collect & Send Data -> The result should be succesful.
  • If this is successful, then you should be able to see the System in the SLD under Technical System.

In all likelihood, one of the above configurations has an issue.

Regards,

Bhavesh

Former Member
0 Kudos

Hello Colleague,

SLD sync has no issues. its working fine. but software information is not visible in system information tab or neither in sld.

Regards

Alen

Former Member
0 Kudos

no software info visible. can anyone help on this