Hello,

for several systems we get the following error in the log of license-management at Solman 7.1 SP12:

"Licensing service is not accessible from SMD agent on system XYZ"

When the extractor-job is running first we get the message:

"License data of system XYZ was handed over to the Extractor Framework."

So it looks like license can be read from Solman, but it can't distribute a new one.

I searched in Google and Marketplace but doesn't found eánything about it.

Any suggestions ?

SAP Managed Tags:
SAP Solution Manager

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Accepted Solutions (1)

Hi all...

now the things are working.

We rerun the user-creation of solman_setup for the relevant systems,

set a new password on the system directly and now it works...

Thanks to all for the support...

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Answers (2)

We tried now on a different system, but no luck.

Still the License-service gets access denied.

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After checking the agent-logs of the java-instances we see that the agent can't connect via P4-Connection.

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Hi Christoph,

If you are seeing this for J2EE system then please check below SAP Note:

2193740 - Missing or no Licensing Data Status update for J2ee System in Solution Manager

Thanks,

Manish

Hi manish,

thank you for that note.

We checked the credentials and they are correct.

In the agent-logs we get the error 'access denied' for the P4-Connection.

Here are the agent-logs:

----------------------------

Time 2016 09 06 03:09:01:236

Severity Error

Location SMDloggerAgentApp

Text P4 connection error to SAP system [XXX/XX]

[EXCEPTION]

com.sap.engine.services.jndi.persistent.exceptions.NoPermissionException: Exception during getInitialContext operation. Wrong security principle/credentials. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication. For more information see the remote server traces.]

at com.sap.engine.services.jndi.InitialContextFactoryImpl.handleUserProblem(InitialContextFactoryImpl.java:512)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:366)

at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)

at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)

at javax.naming.InitialContext.init(InitialContext.java:223)

at javax.naming.InitialContext.<init>(InitialContext.java:197)

at com.sap.smd.agent.plugin.connectors.p4.P4ConnectionService.establishP4Connection(P4ConnectionService.java:86)

at com.sap.smd.agent.plugin.connectors.p4.P4ConnectionService.getP4Connection(P4ConnectionService.java:66)

at com.sap.smd.agent.plugin.connectors.p4.P4ConnectionService.getP4Connection(P4ConnectionService.java:44)

at com.sap.agent.application.globallicenseaudit.LicenseManagement700.getJndiContext(LicenseManagement700.java:250)

at com.sap.agent.application.globallicenseaudit.LicenseManagement700.getLicensingService(LicenseManagement700.java:403)

at com.sap.agent.application.globallicenseaudit.LicenseManagement700.installLicenses(LicenseManagement700.java:120)

at com.sap.agent.application.globallicenseaudit.LicenseController.installLicenses(LicenseController.java:45)

at com.sap.agent.application.globallicenseaudit.LicenseManagement.installLicenses(LicenseManagement.java:123)

at com.sap.agent.application.globallicenseaudit.LicenseManagementp4_Skel.dispatch(LicenseManagementp4_Skel.java:122)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:337)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:201)

at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:728)

at java.lang.Thread.run(Thread.java:763)

Caused by: com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication. For more information see the remote server traces.

at com.sap.engine.services.security.login.ModulesProcessAction.run(ModulesProcessAction.java:132)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:285)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImpl.login(RemoteLoginContextHelperImpl.java:224)

at com.sap.engine.services.security.remoteimpl.login.RemoteLoginContextHelperImplp4_Skel.dispatch(RemoteLoginContextHelperImplp4_Skel.java:64)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:482)

at com.sap.engine.services.rmi_p4.server.ServerDispatchImpl.run(ServerDispatchImpl.java:81)

at com.sap.engine.services.rmi_p4.P4Message.process(P4Message.java:72)

at com.sap.engine.services.rmi_p4.P4Message.execute(P4Message.java:43)

at com.sap.engine.services.cross.fca.FCAConnectorImpl.executeRequest(FCAConnectorImpl.java:1055)

at com.sap.engine.services.rmi_p4.P4Message.process(P4Message.java:59)

at com.sap.engine.services.cross.fca.MessageReader.run(MessageReader.java:55)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

----------------------------------

Time 2016 09 06 03:09:01:238

Severity Error

Location SMDloggerAgentApp

Text License Management - Unexpected error during service initialization

[EXCEPTION]

com.sap.smdagent.plugins.connectors.p4.exceptions.P4AuthorizationException: Access is denied to SAP System sid [XXX/XX]: check the connection credentials.More details about the error in agent 'xxxxx' log file (SMDAgentApplication.X.log).; nested exception is:

com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication. For more information see the remote server traces.

at com.sap.smd.agent.plugin.connectors.p4.P4ConnectionService.prepareP4AcessDeniedException(P4ConnectionService.java:171)

at com.sap.smd.agent.plugin.connectors.p4.P4ConnectionService.establishP4Connection(P4ConnectionService.java:105)