on 08-29-2016 9:15 PM
Dear All,
We have order related billing where , we make sales order, then make down payment in sales order , and do delivery and then invoice against sales order.
When we make a sales order and insert down payment in billing plan of 10%, and save the order, and check the saved order in va02, then under status, the system shows credit status as approved. In ova8, I have settings for giving error message against delivery if there is no credit or advance payment in customer account. When I make delivery against the sales order the system allows to make delivery. When I go back to delete the down payment in sales order and then deliver it, then only the system shows the error of credit check.
Is there any credit check on billing plan that needs to be configured. I have no clue why system is marking status as approved when I have only made downpayment in sales order billing plan tab. I haven’t made down payment request and haven’t posted it, so why is the system bypassing the credit management in case of bill plan?
Regards
Akber
I have settings for giving error message against delivery if there is no credit or advance payment in customer account.
Just with this message, we cannot come to a conclusion. You need to share the screen shot for better understanding. System will not allow to do PGI if you set the Credit Group for Delivery
G. Lakshmipathi
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Hi Lakshmipathi,
System is allowing to post PGI. Whenever I enter down payment in sales order the delivery credit status gets approved and system allows to make the delivery. If I don't enter billing plan in SO, the system stops the delivery.
It is only at the billing plan that the system is bypassing the credit.
What screenshots do you require? Please let me know
No replies on it? Any suggestions ?
Regards
Akber
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