on 08-29-2016 9:35 AM
Hi All, GRC version is 10.0/SP13. Sap note related to the issue has already been implemented in the Higher version we are using. As per Business Requirement, We need to assign the License type to the user via GRC Requests. I have read most of the SCN discussion related to this and able to create the Customize field for License type in GRC Netweaver for the same and able to see the mentioned License type in dropdown list. However, while raising the request via GRC using type "change account", the same is not being provisioned in the backend. Please see attached screen shot for further information regarding what has been achieved till now. Need your help on the same. Regards, Sameer
Hi Sameer,
Have you mapped the custom field to the backed system field LIC_TYPE under Maintain Mapping for Actions and Connector Groups -> Assign Group Field Mapping
Also check if the action Change User is associated with the request type.
Refer the attachment in the below Note for more details
1736817 - UAM : License Key is not updated in SU01
Regards,
Manju
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Hi,
Both the communications have already been followed, the main issue here is I am not able to provisioned the License data whichever is filled while raising the request in the backend system.
I am successfully able to get the data in Netweaver, however it is stuck there only, no changes in the backend system after that.
Regards,
Sameer
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