Sybase App crash

[Former Member]

We use micros 3700 that is running on Win2008 server. It uses SQL Anywhere 16 (16.0.0.1761).

I can login to Sybase Central and dbisql, but then get kicked out usually within a minute, but this varies.

When Sybase Central crashes I get this:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: scjview.exe

  Application Version: 16.0.0.1761

  Application Timestamp: 52b0c8ec

  Fault Module Name: StackHash_5490

  Fault Module Version: 6.1.7601.18247

  Fault Module Timestamp: 521ea8e7

  Exception Code: c0000374

  Exception Offset: 000ce753

  OS Version: 6.1.7601.2.1.0.272.7

  Locale ID: 1033

  Additional Information 1: 5490

  Additional Information 2: 54903cba6ea1cf229aa7132719446966

  Additional Information 3: e8f6

  Additional Information 4: e8f6be9d198e73741b60cfdd5403bb09

When I use dbisqlc (classic) it's fine, no crashes.

If there is anything else I need to provide I will be more than happy to share.

Thank you,

Craig

[Former Member]

Hi Craig,

The exception code and offset indicates memory corruption. Can you run a repair install of SQL Anywhere and see if that corrects problem?

Regards,

Jinwoo

[Former Member]

Jinwoo,

I do not have the software to run. It is part of the micros prerequisite.

Would you happen to have a link?

Thanks,

Craig

[Former Member]

Hi Craig,

SQL Anywhere client is available here.

Jinwoo

[Former Member]

So I ran the SQLA16_Windows_Client and it did not give the option for repair.

I believe it's because it was loading the 64bit version and micros had the 32bit version installed.

I think this is where the problem was, because the OS is Win2008 64bit.

After the install I tried Sybase Central 64bit, it wouldn't connect.

I had to load micros, in odbc 64bit, mirroring it from the odbc 32bit version.

All seems good now in the lab, just not sure if there are any side effects in changing versions.

I will contact micros to see if they have any insite.

Thank you,

Craig