agentry: User xxx is busy. Skipping keep alive message. Retry attempt in 1 second.

[Former Member]

we moved our application to our training environment from our qa environment and in the middle of a transmit I'll see it hang on its fetches.  I noticed when it does that i'm getting the following message ever second in the log : User xxx is busy.  Skipping keep alive message. Retry attempt in 1 second.  ANyone see this issue in the past?

[bill_froelich]

That is a normal message when you have keep alive setup in the transmit configuration.  That indicates that the keep alive threshold was hit but the client was in the middle of a transmit already so it skipped the keep alive.

--Bill