on 08-24-2016 1:47 PM
Dear Expert
We have implemented a Recommendation scenario with the model type: Based on Buying History. One of the pre-filter defined of this scenario is to remove from de recommendation the product already created. As you can see in the screenshot:
Apparently the recommendation model seems to be working. I´ve simulated for one specific customer: julio.marchena@gmail.com, and the recommendation model excluded one product already purchased: C238005467300
However if I look in the contact view, the result is different than in the simulation. And it display products already purchased:
On top of you can see that in the contact view 8 results are displayed, and in the recommendation model just 7 results. So it seems to be inconsistent.
Looking forward to hearing your advices
Thanks
Daniel
Hi Daniel,
The recommendations displayed in the Contact factsheet are based on the models attached to scenario SAP_IC_PROD_CROSS_SELL (Factsheet Recommendations -Buying History).
Please check if your model is attached to this scenario (you can deactivate the default model and attach a new one).
Once is this done and activated, please check the results.
Thanks
Shabana
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
7 | |
1 | |
1 | |
1 | |
1 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.