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Creating Custom Alerts and Adding Them to the Alert Monitor in SAP SNC

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Hi Experts,

We have a requirement to create a custom alert as similar to standard alerts and to be displayed in Alert Monitor of SNC.

I have followed the steps given in the below reference document and created till step 6(Activate the New Alert in SNC Customizing), but i struck with the final step, testing the custom alert, where they mentioned a BADI '/SCA/ORDER' method Before_Alert_Create needs to be modified in order to generate custom alerts.

But they didn't specify what exactly needs to be changed in that BADI and even that badi is not getting called.

Could anyone please help me on this to proceed with custom alert.

Regards,

Ashwini

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