SYSTEM MEMORY ERROR

[anderson_cardozo]

Hello, Sap Gurus.

I got a probem, when run some printer from any transaction, the spool work process restart, I was checked ST22, SM21.

SM21

“Due to special circumstances (for example, memory overwritten), the current process has received a signal from the operating system and its signal handling routine has been invoked.  For security reasons this process is terminated.  A dump is written which shows the error context.”

ST22

I afraid that the problems is with lack memory, but this system is hana and total physical memory is 90 GB.   Extended memory total is 63 GB.

Kernel version is 7.42 level 300.

Someone can help me what I do to fix this dump?, because still contine.

[former_member183326]

Go through this guide:

http://scn.sap.com/docs/DOC-69092

Gather the information mentioned in the guide and copy it here for further analysis

1:St22 Dump (full dump) and not partial like your screen shot

2: St11 trace that corresponds to the time of the ST22 dump

3: indexserver trace (same time as ST22)

This is the minimum information needed to even start Analysis.

For the GAL please see SAP Note 1999997