SAP IDES doesn't start now
Hello everyone
I have a SAP IDES of ECC6 in Win7 system, using MSSQL2005. It has worked for a few time, and now it doesn't start up successfully.
I'm sure it is not date issue.
Is there anybody can help me to analyze the log and find out root reason? Thanks a lot!
The error log in SAPMMC shows: "SAP-Basis System: Signal c00 received by operating system"
The log files [dev_disp] and [dev_ms] in folder work as below:
【dev_ms】
---------------------------------------------------
trc file: "dev_ms", trc level: 1, release: "700"
---------------------------------------------------
[Thr 5528] Fri Aug 05 11:28:37 2016
[Thr 5528] MsSSetTrcLog: trc logging active, max size = 20971520 bytes
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 110
intno 20050900
make: multithreaded, Unicode, optimized
pid 5732
[Thr 5528] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5732) [msxxserv.c 1824]
[Thr 5528] *** ERROR => NiIInitSocket: SiSocket failed (sirc=6; I4; ST; errno=10106: WSAEPROVIDERFAILEDINIT: The requested service provider could no) [nixxi.cpp 673]
[Thr 5528] ***LOG Q0I=> NiIInitSocket: WSASocket, socket (10106: WSAEPROVIDERFAILEDINIT: The requested service provider could not be loaded or initialized. ) [nixxi.cpp 675]
[Thr 5528] *** ERROR => NiIInitSocket: SiSocket failed for hdl 0 / sock -1
(SI_ESYSCALL/10106; I4; ST) [nixxi.cpp 675]
[Thr 5528] *** ERROR => NiIListen: NiIInitSocket failed (rc=-1) [nixxi.cpp 2243]
[Thr 5528] *** ERROR => MsSCommInit: NiBufListen(sapmsPRD) (rc=NIEINTERN) [msxxserv.c 10114]
[Thr 5528] *** ERROR => MsSInit: MsSCommInit [msxxserv.c 1857]
[Thr 5528] *** ERROR => main: MsSInit [msxxserv.c 5886]
[Thr 5528] ***LOG Q02=> MsSHalt, MSStop (Msg Server 5732) [msxxserv.c 5934]
【dev_disp】
---------------------------------------------------
trc file: "dev_disp", trc level: 1, release: "700"
---------------------------------------------------
sysno 00
sid PRD
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 111
intno 20050900
make: multithreaded, Unicode, optimized
pid 1700
Fri Aug 05 11:28:37 2016
kernel runs with dp version 229000(ext=109000) (@(#) DPLIB-INT-VERSION-229000-UC)
length of sys_adm_ext is 576 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 1700) [dpxxdisp.c 1239]
shared lib "dw_xml.dll" version 111 successfully loaded
shared lib "dw_xtc.dll" version 111 successfully loaded
shared lib "dw_stl.dll" version 111 successfully loaded
shared lib "dw_gui.dll" version 111 successfully loaded
shared lib "dw_mdm.dll" version 111 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Fri Aug 05 11:28:46 2016
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 9 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5361]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >TESTIDES_PRD_00 <
DpShMCreate: sizeof(wp_adm) 14360 (1436)
DpShMCreate: sizeof(tm_adm) 4232256 (21056)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064
DpShMCreate: sizeof(comm_adm) 528064 (1048)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (96)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1536)
DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 08420040, size: 4888000)
DpShMCreate: allocated sys_adm at 08420040
DpShMCreate: allocated wp_adm at 08422090
DpShMCreate: allocated tm_adm_list at 084258A8
DpShMCreate: allocated tm_adm at 084258D8
DpShMCreate: allocated wp_ca_adm at 0882ED18
DpShMCreate: allocated appc_ca_adm at 08834AD8
DpShMCreate: allocated comm_adm at 08836A18
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 088B78D8
DpShMCreate: allocated gw_adm at 088B7918
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 088B7948
DpShMCreate: allocated wall_adm at 088B7950
MBUF state OFF
DpCommInitTable: init table for 500 entries
*** ERROR => DpIPCInit2: SiSocketIPv4 failed (SI_ESYSCALL-10106) [dpxxtool2.c 519]
*** DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2
*** DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Fri Aug 05 11:28:56 2016
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Fri Aug 05 03:28:56 2016
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
-------------------------------------------------------------------------------------------------------------------------------
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
0 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
1 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
2 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
3 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
4 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
5 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
6 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
7 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
8 ? -1 Free no 0 0 0
*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c 785]
9 ? -1 Free no 0 0 0
Dispatcher Queue Statistics Fri Aug 05 03:28:56 2016
===========================
+------+--------+--------+--------+--------+--------+
| Typ | now | high | max | writes | reads |
+------+--------+--------+--------+--------+--------+
*** ERROR => DpMQueueInfo: DpQueueInfo [dpxxtool.c 1870]
Dump of tm_adm structure: Fri Aug 05 03:28:56 2016
=========================
Term uid man user term lastop mod wp ta a/i (modes)
call semaphore clean-up function ...
SemCleanup: Reset blocking on semaphore (Key:4/Slot:3)
***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 432]
------------------ C-STACK ----------------------
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
------------------------------------------------------------
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=1700)
When : 8/5/2016 11:28:56.622
Threads : 2
------------------------------------------------------------
Computer Name : TESTIDES
User Name : SAPServicePRD
------------------------------------------------------------
Number of Processors: 4
Processor Type: Intel64 Family 6 Model 37 Stepping 5
Windows Version : 6.1 Current Build: 7601
------------------------------------------------------------
State Dump for Thread Id 13e4
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000003 edi=00000001
eip=00440a23 esp=0561f380 ebp=0561f388 iopl=0 nv up ei pl nz na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
function : DpWpBlksInQueue
00440a18 55 push ebp
00440a19 8bec mov ebp,esp
00440a1b 51 push ecx
00440a1c 51 push ecx
00440a1d 8b0d00e88202 mov ecx,[queue (0282e800)] ds:0282e800=00000000
FAULT-> 00440a23 8b413c mov eax,[ecx+0x3c] ds:0561d326=40498b3c
00440a26 8b4940 mov ecx,[ecx+0x40] ds:0561d326=72c13b40
00440a29 3bc1 cmp eax,ecx
00440a2b 7204 jb DpWpBlksInQueue+0x19 (00440a31)
00440a2d 2bc1 sub eax,ecx
00440a2f eb03 jmp DpWpBlksInQueue+0x1c (00440a34)
00440a31 2bc1 sub eax,ecx
00440a33 48 dec eax
00440a34 8b0d04e88202 mov ecx,[queue+0x4 (0282e804)] ds:0282e804=00000000
00440a3a 8945f8 mov [ebp+0xf8],eax ss:0ac3c6ae=725f6c6b
00440a3d 8b413c mov eax,[ecx+0x3c] ds:0561d326=40498b3c
00440a40 8b4940 mov ecx,[ecx+0x40] ds:0561d326=72c13b40
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0561f388 0043af5d 00000001 00200020 00200020 00200020 disp+work!DpWpBlksInQueue [dpxxqueu.c (1141)]
0561f42c 0041538c 7c3ad848 00000003 7c3ad848 00000003 disp+work!DpTrcWpCaInfo [dpxxtool.c (1944)]
0561fc60 00418af7 01ca68a8 01ca60ec 00000001 00000000 disp+work!DpFatalErr [dpxxdisp.c (17692)]
0561fec8 0042188b 00000000 00000000 fffde000 0561ff28 disp+work!DpSapEnvInit [dpxxdisp.c (1382)]
0561fedc 00401080 00000002 00348340 00000001 00000000 disp+work!DpMain [dpxxdisp.c (1076)]
0561ff28 011f0850 00000002 00348340 003492f8 01c53000 disp+work!nlsui_main [thxxanf.c (82)]
0561ff88 752b338a fffde000 0561ffd4 771e9a02 fffde000 disp+work!wmainCRTStartup [crtexe.c (395)]
0561ff94 771e9a02 fffde000 7250bc79 00000000 00000000 kernel32!BaseThreadInitThunk
0561ffd4 771e99d5 011f070d fffde000 00000000 00000000 ntdll!RtlInitializeExceptionChain
0561ffec 00000000 011f070d fffde000 00000000 4659c015 ntdll!RtlInitializeExceptionChain
------------------------------------------------------------
State Dump for Thread Id 11e8
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=05652768 edi=00000000
eip=771cfead esp=09aefe90 ebp=09aefed4 iopl=0 nv up ei pl zr na po nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
function : ZwFsControlFile
771cfe98 b836000000 mov eax,0x36
771cfe9d b91b000000 mov ecx,0x1b
771cfea2 8d542404 lea edx,[esp+0x4] ss:0f10d1b7=????????
771cfea6 64ff15c0000000 call dword ptr fs:[000000c0] fs:000000c0=????????
771cfead 83c404 add esp,0x4
771cfeb0 c22800 ret 0x28
771cfeb3 90 nop
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
09aefed4 0113e284 00000228 00000000 00000000 05652768 ntdll!ZwFsControlFile
09aeff54 7c362213 00000000 00000000 00000000 05652800 disp+work!SigIMsgFunc [signt.c (610)]
09aeff88 752b338a 05652800 09aeffd4 771e9a02 05652800 MSVCR71!endthreadex
09aeff94 771e9a02 05652800 7e9fbc79 00000000 00000000 kernel32!BaseThreadInitThunk
09aeffd4 771e99d5 7c3621a4 05652800 00000000 00000000 ntdll!RtlInitializeExceptionChain
09aeffec 00000000 7c3621a4 05652800 00000000 00000000 ntdll!RtlInitializeExceptionChain
------------------------------------------------------------
-------------------------------------------------
call clean-up function ...
SigICallExitRoutine: call exithandler (DpHalt)
DpHalt: shutdown server >TESTIDES_PRD_00 < (normal)
DpJ2eeDisableRestart
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's