HCI - Error when connecting to an FTP server

[Former Member]

Hi experts !

I created a specific integration flow which at the end create an XML file on an FTP server, SAP opened the port 22,  I added the known hosts to HCI and the Outbound SSH Connection test went OK and the files were created.

Today I found that HCI was unable to connect to the FTP server, I tried the Outbound SSH Connection test once again and I'm getting the following error message :

com.jcraft.jsch.JSchException: timeout: socket is not established

I didn't touch any thing in HCI. Any idea about the route cause ? it is a bit urgent.

Thanks.

[Harish]

Hi,

are you able to open the FTP server via external tool? Also check what is the timeout setting for FTP connection in HCI.

regards,

Harish

[Former Member]

Thanks for your quick answer. Yes I used WinSCP and fileZilla to acces the FTP server and it's working.

The timeout is a quite large the last flow took nearly 320 Minutes before going down.