KonicaMinolta BizHub-3301p printer, via SAPsprint on Printserver Win2003, connetion problem

[christoph_ostrop]

Hi,

we want to use a laserprinter

KonicaMinolta BizHub-3301p Printer via SAPsprint (on Win2003Server)

but we could not get that working together

in SAP (SPAD) the printer is configured as:

device type                             ZWIN (a copy of SWIN)

spool server                           VIRT_SPOOL

device class                           Standard Printer

host-spool Access method     S  via SAP-prot.

and host-Printer                     \\printserver\printername

Destination host                     printserver

Error  "unable to reach the remote host spool system"

printing from winServer (testpage) is o.k.

SAPsprint on that printserver knows the new Printer (Printer is named in .dbg-log-file)

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we are using and printing on other Printers connected through the same print-Server, that works very well,

so the printserver can be reached well.

any idea ?

[former_member212036 · Accepted solution]

Hi,

the message means that the actual physical server that is mapped to logical server VIRT_SPOOL cannot connect to port 515 on destination host printserver. It does not have anything to do with the printer itself.

Note 10758 contains some more hints to solve the problem.

Regards,

Olaf

[christoph_ostrop · Accepted solution]

Hi,

the hint for other people facing the same issue:

i just have found the mistake,

during maintaining new printer in SAP, (TransactionCode SPAD)

there is on the 2. Panel "Access Method"

in line destination host (on the right side) a button for (additional) connection options,

to klick on  that button delivers an extended view and additional fields

to fill in the LPD-port-no. 815

that (LPD_port-no. 815) was missing in our issue.

(this gui SPAD is a good example for that extremely poor design and very bad usability) 

Thanks.

Christoph

[former_member250429]

Hi Christoph,

I am also facing similar issue with Konica Milato bizhub C358 printer. We have already maintained port number in SPAD tcode. Using remote print server for printing with access method U. Sprint is working with Admin user. Spool is getting successfully completed. Enabled the trace for SAPSPRINT and it is returning RC 0 but still could not get a print output. Any idea what the issue might be? We could not spot at where the error might be and feels like reaching the dead end.

Warm Regards,

Udaya