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sap Kernel

patrick_nabil
Participant

on ‎08-03-2016 6:45 PM

0 Kudos

hi

i am doing a system copy from AIX on Oracle 11 SLES 12 SP1 on Oracle 12

ERP6 EHP6

in the installing of the database it faced a problem with BR tools and i solve it by updating the BR tools

in the CI installing it stop with error

Central Instance ( Last error reported by the step: Instance LOL/DVEBMGS01 reached state SHUTDOWN after having state STARTING. Giving up.

do i have to do any kind of kernel upgrade to the CI if so how do i


thanks


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Answers (2)

Former Member
‎08-10-2016 9:07 AM
0 Kudos

Hello,

First step is to get a correct R3trans -d report. The "permission denied" error meant that you did not have write access in the current directory when you gave the command. Do this to ensure it will work:

(as loladm)

cd /usr/sap/LOL/DVEBMGS01/work

rm -f trans.log

R3trans -d

You will now find a new trans.log with the information we need.

Alternatively, you can have R3trans send its output to the screen:

R3trans -d -w /dev/tty

Regards,

Mark

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patrick_nabil
Participant
‎08-10-2016 3:21 PM
0 Kudos

thanks a lot

4 ETW000 R3trans version 6.24 (release 721 - 31.07.15 - 14:39:42).

4 ETW000 unicode enabled version

4 ETW000 ===============================================

4 ETW000

4 ETW000 date&time   : 10.08.2016 - 14:16:14

4 ETW000 control file: <no ctrlfile>

4 ETW000 R3trans was called as follows: R3trans -d

4 ETW000  trace at level 1 opened for a given file pointer

4 ETW000  [     dev trc,00000]  Wed Aug 10 14:16:14 2016

4 ETW000  [     dev trc,00000]  Loading DB library '/usr/sap/LOL/SYS/exe/run/dboraslib.so' ...

4 ETW000  [     dev trc,00000]  Library '/usr/sap/LOL/SYS/exe/run/dboraslib.so' loaded

4 ETW000  [     dev trc,00000]  Version of '/usr/sap/LOL/SYS/exe/run/dboraslib.so' is "721.02", patchlevel (0.600)

4 ETW000  [     dev trc,00000]  dbs/ora/stmt_cache_size = 250

4 ETW000  [     dev trc,00000]  Register application info.

4 ETW000  [dbsloci.c   ,00000]  *** ERROR => Connect via table SAPUSER is not supported together with Oracle client rel. 12.1.0.2.0. Only Secure Connect method allowed.

2EETW169 no connect possible: "DBMS = ORACLE                           --- dbs_ora_tnsname = 'LOL'"

Reagan
Advisor
Advisor
‎08-10-2016 9:31 PM
0 Kudos

>>4 ETW000  [dbsloci.c   ,00000]  *** ERROR => Connect via table SAPUSER is not supported together with Oracle client rel. 12.1.0.2.0. Only Secure Connect method allowed.

2EETW169 no connect possible: "DBMS = ORACLE                           --- dbs_ora_tnsname = 'LOL'"<<

You need to setup the target system with SSFS mechanism. There are multiple articles available on SCN with instructions to set up SSFS in addition to the SAP note for SSFS configuration. Follow any one of them and set up SSFS and restart the instance.

JamesZ
Advisor
Advisor
‎08-11-2016 8:34 AM
0 Kudos

Hi Patrick,


error--->
*** ERROR => Connect via table SAPUSER is not supported together with Oracle client rel. 12.1.0.2.0. Only Secure Connect method allowed.


please use ssfs configuration, for details, please refer to SAP note 1639578.

Best regards,
James

manish_singh13
Active Contributor
‎08-03-2016 7:06 PM
0 Kudos

Hi Patrick,

Please see section below from Central Oracle 12 note (1914631 - Central Technical Note for Oracle Database 12c Release 1 (12.1)


If you are using >=721 EXT kernel, you should be good. Further analysis please provide CI Installation logs.

Thanks,

Manish

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patrick_nabil
Participant
‎08-03-2016 7:18 PM
0 Kudos

my Kernel is 721 UC

INFO 2016-08-03 18:11:44.747 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 18:11:44

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

sapcpe, Executable Copy, YELLOW, Started, 2016 08 03 18:11:44, 0:00:00, 27160

INFO 2016-08-03 18:11:54.750 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 18:11:54.750 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 18:11:54.751 (root/sapinst)

State of instance LOL/DVEBMGS01 changed from ABAP: UNKNOWN to ABAP: STARTING.

INFO 2016-08-03 18:11:54.786 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 18:11:54.800 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 18:11:54.822 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 18:11:54

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, YELLOW, Running but Dialog Queue standstill, 2016 08 03 18:11:44, 0:00:10, 27179

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 18:11:44, 0:00:10, 27180

INFO 2016-08-03 18:12:04.825 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 18:12:04.825 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 18:12:04.861 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 18:12:04.875 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 18:12:04.899 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 18:12:04

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, YELLOW, Running but Dialog Queue standstill, 2016 08 03 18:11:44, 0:00:20, 27179

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 18:11:44, 0:00:20, 27180

INFO 2016-08-03 18:12:14.902 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 18:12:14.902 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 18:12:14.903 (root/sapinst)

State of instance LOL/DVEBMGS01 changed from ABAP: STARTING to ABAP: SHUTDOWN.

ERROR 2016-08-03 18:12:14.904 (root/sapinst) id=nw.progress.startupFailed errno=CJS-30105

Instance LOL/DVEBMGS01 reached state SHUTDOWN after having state STARTING. Giving up.

ERROR 2016-08-03 18:12:15.039 (root/sapinst) id=controller.stepExecuted errno=FCO-00011

The step start with step key |NW_ABAP_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|start|0|start was executed with status ERROR ( Last error reported by the step: Instance LOL/DVEBMGS01 reached state SHUTDOWN after having state STARTING. Giving up.).

INFO 2016-08-03 18:12:15.809 (root/sapinst)

Removed file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/INSTANA.XML.

INFO 2016-08-03 18:12:15.809 (root/sapinst)

Creating file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/INSTANA.XML.

INFO 2016-08-03 18:12:15.987 (root/sapinst)

Removed file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/instslana.xml.

INFO 2016-08-03 18:12:15.987 (root/sapinst)

Creating file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/instslana.xml.

manish_singh13
Active Contributor
‎08-03-2016 7:25 PM
0 Kudos

Hi Patrick.

If you are using simple 721 UC Kernel then you should change it to 721_EXT UC kernel as per requisite for using Oracle 12.

Also please update dispatcher logs here.

Thanks,

Manish

Reagan
Advisor
Advisor
‎08-03-2016 8:59 PM
0 Kudos

Before you replace the kernel check the trace files in the /usr/sap/LOL/DVEBMGS01/work directory.

If possible do a manual restart of the SAP instance and see if the systems comes up without any issues.

patrick_nabil
Participant
‎08-03-2016 9:55 PM
0 Kudos

hi Mancish

i try with the 7.21 EXT UC but same result

property, propertytype, value

Process List, NodeWebmethod, GetProcessList

Access Points, NodeWebmethod, GetAccessPointList

Current Status, NodeWebmethod, GetAlertTree

Open Alerts, NodeWebmethod, GetAlertTree

Syslog, NodeWebmethod, ABAPReadSyslog

Queue Statistic, NodeWebmethod, GetQueueStatistic

ABAP WP Table, NodeWebmethod, ABAPGetWPTable

ICM, NodeURL, HTTP://orar3:0/sap/admin/public/index.html

ICM Threads, NodeWebmethod, ICMGetThreadList

ICM Connections, NodeWebmethod, ICMGetConnectionList

ICM Cache, NodeWebmethod, ICMGetCacheEntries

ICM Proxy Connections, NodeWebmethod, ICMGetProxyConnectionList

ABAP DB Connection, Attribute, Database=ORACLE,DBHost=oradb,DBName=LOL

Protected Webmethods, Attribute, ABAPAcknowledgeAlerts,ABAPGetSystemWPTable,ABAPGetWPTable,ABAPReadRawSyslog,ABAPReadSyslog,AnalyseLogFiles,Bootstrap,ConfigureLogFileList,CreateSnapshot,DeleteSnapshots,EnqGetLockTable,EnqGetStatistic,EnqRemoveLocks,GetAccessPointList,GetAlerts,GetAlertTree,GetCallstack,GetEnvironment,GetLogFileList,GetProcessParameter,GetQueueStatistic,GetStartProfile,GetTraceFile,GetVersionInfo,HACheckConfig,HACheckFailoverConfig,HAFailoverToNode,HAGetFailoverConfig,ICMGetCacheEntries,ICMGetConnectionList,ICMGetProxyConnectionList,ICMGetThreadList,InstanceStart,InstanceStop,J2EEControlCluster,J2EEControlComponents,J2EEControlProcess,J2EEDisableDbgSession,J2EEEnableDbgSession,J2EEGetApplicationAliasList,J2EEGetCacheStatistic,J2EEGetCacheStatistic2,J2EEGetClusterMsgList,J2EEGetComponentList,J2EEGetEJBSessionList,J2EEGetProcessList,J2EEGetProcessList2,J2EEGetRemoteObjectList,J2EEGetSessionList,J2EEGetSharedTableInfo,J2EEGetThreadCallStack,J2EEGetThreadList,J2EEGetThreadList2,J2EEGetThreadTaskStack,J2EEGetVMGCHistory,J2EEGetVMGCHistory2,J2EEGetVMHeapInfo,J2EEGetWebSessionList,J2EEGetWebSessionList2,ListDeveloperTraces,ListLogFiles,ListSnapshots,OSExecute,ParameterValue,ReadDeveloperTrace,ReadLogFile,ReadSnapshot,RestartInstance,RestartService,RestartSystem,SendSignal,SetProcessParameter,ShmDetach,Shutdown,Start,StartBypassHA,StartSystem,Stop,StopBypassHA,StopService,StopSystem,WebDispGetServerList,MtChangeStatus,MtCustomizeWrite,MtDbsetToWpsetByTid,MtDestroyMarkNTry,MtReset,PerfCustomizeWrite,ReadDirectory,ReadFile,ReadProfileParameters,Register,SnglmgsCustomizeWrite,SystemObjectSetValue,ToolSet,ToolSetRuntimeStatus,TriggerDataCollection,Unregister,UtilAlChangeStatus

StartPriority, Attribute, 3

SAPSYSTEM, Attribute, 01

SAPSYSTEMNAME, Attribute, LOL

SAPLOCALHOST, Attribute, orar3

INSTANCE_NAME, Attribute, DVEBMGS01

IGS, NodeURL, http://orar3:40180

Webmethods, Attribute, Start,InstanceStart,StartBypassHA,Bootstrap,Stop,StopBypassHA,InstanceStop,Shutdown,ParameterValue,GetProcessList,GetStartProfile,GetTraceFile,GetAlertTree,GetAlerts,RestartService,StopService,GetEnvironment,ListDeveloperTraces,ReadDeveloperTrace,RestartInstance,SendSignal,GetVersionInfo,GetQueueStatistic,GetInstanceProperties,OSExecute,ReadLogFile,AnalyseLogFiles,ListLogFiles,GetAccessPointList,GetSystemInstanceList,StartSystem,StopSystem,RestartSystem,AccessCheck,GetProcessParameter,SetProcessParameter,ShmDetach,GetNetworkId,GetSecNetworkId,RequestLogonFile,CreateSnapshot,ReadSnapshot,ListSnapshots,DeleteSnapshots,GetCallstack,ABAPReadSyslog,ABAPReadRawSyslog,ABAPGetWPTable,ABAPAcknowledgeAlerts,ABAPGetSystemWPTable,J2EEGetProcessList,J2EEGetProcessList2,J2EEControlProcess,J2EEGetThreadList,J2EEGetThreadList2,J2EEGetThreadCallStack,J2EEGetThreadTaskStack,J2EEGetSessionList,J2EEGetWebSessionList,J2EEGetWebSessionList2,J2EEGetCacheStatistic,J2EEGetCacheStatistic2,J2EEGetApplicationAliasList,J2EEGetVMGCHistory,J2EEGetVMGCHistory2,J2EEGetVMHeapInfo,J2EEGetEJBSessionList,J2EEGetRemoteObjectList,J2EEGetClusterMsgList,J2EEGetSharedTableInfo,J2EEGetComponentList,J2EEControlComponents,ICMGetThreadList,ICMGetConnectionList,ICMGetCacheEntries,ICMGetProxyConnectionList,WebDispGetServerList,EnqGetLockTable,EnqRemoveLocks,EnqGetStatistic,HACheckConfig,HACheckFailoverConfig,HAGetFailoverConfig,HAFailoverToNode

INFO 2016-08-03 20:48:29.309 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:29.321 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function Stop is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 20:48:29.340 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function Stop" finished with return code 0. Output:

03.08.2016 20:48:29

Stop

OK

INFO 2016-08-03 20:48:29.356 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:29.356 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:29.391 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:29.403 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 20:48:29.422 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 20:48:29

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, GRAY, Stopped, , , 11497

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 20:43:52, 0:04:37, 11498

INFO 2016-08-03 20:48:39.424 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:39.425 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:39.460 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:39.472 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 20:48:39.490 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 20:48:39

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, GRAY, Stopped, , , 11497

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 20:43:52, 0:04:47, 11498

INFO 2016-08-03 20:48:49.492 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:49.493 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:49.528 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:49.539 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

WARNING 2016-08-03 20:48:49.559 (root/sapinst) id=modlib.jslib.childAppReturn

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 4. Output:

03.08.2016 20:48:49

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, GRAY, Stopped, , , 11497

igswd_mt, IGS Watchdog, GRAY, Stopped, , , 11498

INFO 2016-08-03 20:48:49.932 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:49.944 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function Start is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 20:48:50.143 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function Start" finished with return code 0. Output:

03.08.2016 20:48:50

Start

OK

INFO 2016-08-03 20:48:50.146 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:50.146 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:48:50.182 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:48:50.193 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

INFO 2016-08-03 20:48:50.212 (root/sapinst)

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 0. Output:

03.08.2016 20:48:50

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

sapcpe, Executable Copy, YELLOW, Started, 2016 08 03 20:48:50, 0:00:00, 12691

INFO 2016-08-03 20:49:00.215 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:00.216 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:00.217 (root/sapinst)

State of instance LOL/DVEBMGS01 changed from ABAP: UNKNOWN to ABAP: STARTING.

INFO 2016-08-03 20:49:00.251 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:49:00.262 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

WARNING 2016-08-03 20:49:00.282 (root/sapinst) id=modlib.jslib.childAppReturn

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 3. Output:

03.08.2016 20:49:00

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, GREEN, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, 2016 08 03 20:48:50, 0:00:10, 12710

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 20:48:50, 0:00:10, 12711

INFO 2016-08-03 20:49:10.284 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:10.285 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:10.319 (root/sapinst)

Node sapcontrol_LOL_DVEBMGS01.log already exists.

INFO 2016-08-03 20:49:10.331 (root/sapinst)

Output of /usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList is written to the logfile sapcontrol_LOL_DVEBMGS01.log.

WARNING 2016-08-03 20:49:10.354 (root/sapinst) id=modlib.jslib.childAppReturn

Execution of the command "/usr/sap/LOL/ASCS00/exe/sapcontrol -prot NI_HTTP -nr 01 -function GetProcessList" finished with return code 3. Output:

03.08.2016 20:49:10

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

disp+work, Dispatcher, GREEN, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, 2016 08 03 20:48:50, 0:00:20, 12710

igswd_mt, IGS Watchdog, GREEN, Running, 2016 08 03 20:48:50, 0:00:20, 12711

INFO 2016-08-03 20:49:20.356 (root/sapinst)

Connect to message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:20.357 (root/sapinst)

Disconnect from message server (orar3/3900) succeeded.

INFO 2016-08-03 20:49:20.358 (root/sapinst)

State of instance LOL/DVEBMGS01 changed from ABAP: STARTING to ABAP: UNKNOWN.

ERROR 2016-08-03 20:49:20.359 (root/sapinst) id=nw.progress.startupFailed errno=CJS-30105

Instance LOL/DVEBMGS01 reached state UNKNOWN after having state STARTING. Giving up.

ERROR 2016-08-03 20:49:20.440 (root/sapinst) id=controller.stepExecuted errno=FCO-00011

The step start with step key |NW_ABAP_CI|ind|ind|ind|ind|0|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|start|0|start was executed with status ERROR ( Last error reported by the step: Instance LOL/DVEBMGS01 reached state UNKNOWN after having state STARTING. Giving up.).

INFO 2016-08-03 20:49:21.259 (root/sapinst)

Removed file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/INSTANA.XML.

INFO 2016-08-03 20:49:21.260 (root/sapinst)

Creating file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/INSTANA.XML.

INFO 2016-08-03 20:49:21.425 (root/sapinst)

Removed file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/instslana.xml.

INFO 2016-08-03 20:49:21.426 (root/sapinst)

Creating file /tmp/sapinst_instdir/NW700/LM/COPY/ORA/SYSTEM/DISTRIBUTED/AS-ABAP/CI/instslana.xml.

patrick_nabil
Participant
‎08-03-2016 9:58 PM
0 Kudos

Hi Reagan

when i try to start it manual it tel me to start the database first

orar3:loladm 56> startsap

Checking LOL Database

Database is not available via R3trans

-------------------------------------------

Database LOL must be started first

Log on to remote server and start database

manish_singh13
Active Contributor
‎08-03-2016 10:08 PM
0 Kudos

Hi Patrick,

Can you please provide dispatcher and message server logs.

Also please update that during kernel upgrade, you stopped all SAP and Database services and checked that no process was active (sapcontrol etc.).

Thanks,

Manish

Reagan
Advisor
Advisor
‎08-03-2016 10:17 PM
0 Kudos

Is the database up and running on the DB node?

Run R3trans -d and supply the output.

Supply the trace files from the work directories of ASCS and DVEBMGS01

patrick_nabil
Participant
‎08-04-2016 11:06 PM
0 Kudos

R3trans -d

orar3:loladm 50> R3trans -d

This is R3trans version 6.24 (release 721 - 31.07.15 - 14:39:42).

unicode enabled version

2EETW152 Cannot open file "trans.log".

: Permission denied

R3trans finished (0012).

igs logs

Can't find config file  /usr/sap/LOL/DVEBMGS01/igs/conf/bwgis

Can't find config file  /usr/sap/LOL/DVEBMGS01/igs/conf/gfwchart

mux_orar3.trc

---------------------------------------------------

trc file: "mux_orar3.trc", trc level: 1, release: "721"

---------------------------------------------------

Thu Aug  4 21:37:58 2016

[IgsMux::Initialize] Internet Graphics Service 7200.0.10.1

[IgsMux::Initialize] Platform: AMD/Intel x86_64 with Linux (linuxx86_64)

[ListenerRfc::ListenerRfc] Constructed for R/3 NA

[ListenerHttp::ListenerHttp] Constructed for port 40180

[Multiplexer::StartUp]

Thu Aug  4 21:38:28 2016

[Multiplexer::UnregisterPortwatcher]

[Multiplexer::RegisterPortwatcher] Portwatcher orar3:40102 (version: 7200.0.10.0)registered

[Multiplexer::UnregisterPortwatcher]

[Multiplexer::RegisterPortwatcher] Portwatcher orar3:40101 (version: 7200.0.10.0)registered

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (BWGIS, 7200.0.10.10, SAPPH20)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (CHART, 7200.0.10.1001, SAPGFW)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (IMGCONV, 7200.0.10.0, SAPPH10)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (BWGIS, 7200.0.10.10, SAPPH20)@orar3:40101 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (RSPOCONNECTOR, 7200.0.10.1, SAPPRNT)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (CHART, 7200.0.10.1001, SAPGFW)@orar3:40101 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (XMLCHART, 7200.0.10.1000, SAPKG10)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (IMGCONV, 7200.0.10.0, SAPPH10)@orar3:40101 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (ZIPPER, 7200.0.10.0, SAPPH10)@orar3:40102 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (RSPOCONNECTOR, 7200.0.10.1, SAPPRNT)@orar3:40101 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (XMLCHART, 7200.0.10.1000, SAPKG10)@orar3:40101 connected

[EventhandlerMux::HandleRegisterInterpreter] Interpreter (ZIPPER, 7200.0.10.0, SAPPH10)@orar3:40101 connected

*** ERROR => [ListenerRfc::OpenRfc] RfcRegisterServer() returned RFC_COMMUNICATION_FAILURE /

ERROR       partner 'orar3:sapgw01' not reached

TIME        Thu Aug  4 21:38:58 2016

RELEASE     721

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        3283

DETAIL      NiPConnect2: 10.0.0.9:3301

SYSTEM CALL connect

ERRNO       111

ERRNO TEXT  Connection refused

COUNTER     2

[listenerrfc_ 947]

*** ERROR => [ListenerRfc::OpenRfc] RfcRegisterServer() returned RFC_COMMUNICATION_FAILURE /

ERROR       partner 'orar3:sapgw01' not reached

TIME        Thu Aug  4 21:38:58 2016

RELEASE     721

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        3283

DETAIL      NiPConnect2: 10.0.0.9:3301

SYSTEM CALL connect

ERRNO       111

ERRNO TEXT  Connection refused

COUNTER     2

[listenerrfc_ 947]

*** ERROR =>

patrick_nabil
Participant
‎08-04-2016 11:25 PM
0 Kudos

update

orar3:loladm 56> igsmux_mt -VERSION

igsmux_mt=>sapparam(1c): No Profile used.

igsmux_mt=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

Version of igsmux_mt = 7200.0.10.1 - 622492 - Jun 16 2015

patrick_nabil
Participant
‎08-06-2016 8:29 PM
0 Kudos

sappfpar check

sappfpar=>sapparam(2): fopenU("/sapment/LOL/profile","r"): No such file or direc             tory

================================================================================

==   Checking profile: <no_profile>

================================================================================

Maximum shared memory size > 20G

***ERROR: Size of shared memory pool 40 too small

================================================================

SOLUTIONS: (1) Locate shared memory segments outside of pool 40

           with parameters like: ipc/shm_psize_<key> =0

SOLUTION: Increase size of shared memory pool 40

      with parameter: ipc/shm_psize_40 =486000000

Shared memory disposition overview

================================================================

Shared memory pools

Key:   10  Pool

        Size configured.....:   200000000 ( 190.7 MB)
        Size min. estimated.:   132565864 ( 126.4 MB)
        Advised Size........:   136000000 ( 129.7 MB)

Key:   40  Pool for database buffers

        Size configured.....:   110000000 ( 104.9 MB)
        Size min. estimated.:   482199040 ( 459.9 MB)
        Advised Size........:   486000000 ( 463.5 MB)

Shared memories inside of pool 10

Key:   11  Size:  500000 (   0.5 MB) Factory calender buffer
Key:   12  Size: 6000000 (   5.7 MB) TemSe Char-Code convert Buf.
Key:   13  Size:60500000 (  57.7 MB) Alert Area
Key:   14  Size: 4400000 (   4.2 MB) Presentation buffer
Key:   16  Size:   22400 (   0.0 MB) Semaphore activity monitoring
Key:   17  Size:11142696 (  10.6 MB) Roll administration

Shared memories inside of pool 40

Key:   42  Size:70592992 (  67.3 MB) DB TTAB buffer
Key:   43  Size:   273654392 ( 261.0 MB) DB FTAB buffer
Key:   44  Size:48374392 (  46.1 MB) DB IREC buffer
Key:   45  Size:33014392 (  31.5 MB) DB short nametab buffer
Key:   46  Size:   20480 (   0.0 MB) DB sync table
Key:   47  Size: 3073024 (   2.9 MB) DB CUA buffer
Key:   48  Size:  500000 (   0.5 MB) Number range buffer
Key:   49  Size: 2968344 (   2.8 MB) Spool admin (SpoolWP+DiaWP)

Shared memories outside of pools

Key:    1  Size:    2500 (   0.0 MB) System administration
Key:    2  Size: 6184244 (   5.9 MB) Disp. administration tables
Key:    3  Size:66864000 (  63.8 MB) Disp. communication areas
Key:    4  Size:  504448 (   0.5 MB) statistic area
Key:    6  Size:   319488000 ( 304.7 MB) ABAP program buffer
Key:    7  Size:   14838 (   0.0 MB) Update task administration
Key:    8  Size:   268435556 ( 256.0 MB) Paging buffer
Key:    9  Size:   268435556 ( 256.0 MB) Roll buffer
Key:   18  Size: 3670116 (   3.5 MB) Paging adminitration
Key:   19  Size:30000000 (  28.6 MB) Table-buffer
Key:   30  Size:    5120 (   0.0 MB) Taskhandler runtime admin.
Key:   31  Size: 3612000 (   3.4 MB) Dispatcher request queue
Key:   33  Size:10240000 (   9.8 MB) Table buffer, part.buffering
Key:   41  Size:25010000 (  23.9 MB) DB statistics buffer
Key:   51  Size:18000000 (  17.2 MB) Extended memory admin.
Key:   52  Size:  180000 (   0.2 MB) Message Server buffer
Key:   54  Size: 8396800 (   8.0 MB) Export/Import buffer
Key:   55  Size:    8192 (   0.0 MB) Spool local printer+joblist
Key:   57  Size: 1572864 (   1.5 MB) Profilparameter in shared mem
Key:   58  Size:    4096 (   0.0 MB) Enqueue ID for reset
Key:   62  Size:85983232 (  82.0 MB) Memory pipes
Key:   63  Size:  409600 (   0.4 MB) ICMAN shared memory
Key:   64  Size: 4202496 (   4.0 MB) Online Text Repository Buf.
Key:   65  Size: 4202496 (   4.0 MB) Export/Import Shared Memory
Key:   81  Size:   21760 (   0.0 MB) Security Audit Log
Key: 1002  Size:  400000 (   0.4 MB) Performance monitoring V01.0
Key: 58900100  Size:    4096 (   0.0 MB) SCSA area

Nr of operating system shared memory segments: 29

Shared memory resource requirements estimated

================================================================

Total Nr of shared segments required.....:     29
System-imposed number of shared memories.:   1000

Shared memory segment size required min..:  486000000 ( 463.5 MB)

Currently available maximum segment size.: 34359738368 (32768.0 MB)

Swap space requirements estimated

================================================

Shared memory....................: 1666.9 MB

..in pool 10  126.4 MB,   66% used

..in pool 40  104.9 MB,  438% used !!

..not in pool: 1073.7 MB

Processes........................:   61.8 MB

Extended Memory .................: 4096.0 MB

------------------------------------------------

Total, minimum requirement.......: 5824.7 MB

Process local heaps, worst case..: 1907.3 MB

Total, worst case requirement....: 7732.0 MB

Errors detected..................:1
Warnings detected................:0

orar3:loladm 62> ipc/shm_psize_40 =486000000

Directory stack not that deep.

Reagan
Advisor
Advisor
‎08-06-2016 11:18 PM
0 Kudos

The R3trans -d output shows permission related issues. First get that fixed.

The trace files you have supplied are irrelevant. You need to look into the trace files located in the /usr/sap/LOL/DVEBMGS01/work directory.


Reply based on the new thread you have raised.

There is no need to raise multiple thread for an issue you are facing. Just address the issue in this thread.

>>orar3:loladm 71> sappfpar check pf=/usr/sap/LOL/DVEBMGS01/exe<<

This command itself is wrong. You need to supply the profile name with the profile path if not executed from the profile directory. Instead of the profile details, you provided the exe location where the kernel files are located

JamesZ
Advisor
Advisor
‎08-08-2016 1:43 AM
0 Kudos

The failure of "R3trans -d" means SAP is not able to connect database.


In this case, please attach trans.log trace after executing "R3trans -d"




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