SUM tool throwing error operating system version is not supported while updating SAP MII 15. My current windows version is 6.0.6002

[subhankarranasingh]

Hi Experts,

Help me with a solution for the below issue.

My current windows version is 6.0.6002 (Win Server 2008 Ent).

Thanks, Subhankar

[former_member196557 · Accepted solution]

HI Subhankar,

Are you actually running on an AMD64 CPU server? This is the version of the component that you downloaded to deploy. If the server CPU are Intel then you need the Intel X64 version of the component that is failing.

Regards, Steve

[subhankarranasingh · Accepted solution]

Hi Steve,

Thank you very much for your reply

Issue is solved now.

I was confused with this AMD64 warning message.

But i found that x86, i386, i686 are architectures which refer to 32-bit machines. x64, ia64 and amd64 refer to 64-bit machines.

I checked for the OS versions and got to know that my current Server OS version is 6.0 and required is min 6.2 to 10.

I upgraded the OS to 2012 standard version and then everything worked fine.

My SAP MII 15.1 installation has completed successfully.

Now I am trying SAP ME 15.1 on the same server

Thanks, Subhankar