Problems with Auto approval workflow (WS 10000060) for shopping carts

[Former Member]

Hi SAP Network community,

I have got a problem with the auto approval workflow for shopping carts.

Basically the workflow approves the shopping cart once it was created.

But then the related Purchase Order remains in Status held. If the PO gets ordered manually then it is not transferred to the R/3 backend system.

For testing purposes also the one step approval workflow was activated. If the shopping cart gets approved by clicking into the detail approval screen (not by approving through the green tick box in the shopping cart overview) then the PO gets ordered and transferred to the backend system as normal.

But if the shopping cart gets approved by using the green tick box in the shopping cart overview then the same problem occurs as described for the auto approval workflow.

The system version is SRM 4.00

Did anybody have the same or similar problems with the auto approval workflow and what could be the reason for this problems.

Thanks in advance,

Robert

[Former Member]

Hi

Which SRM Workflow Scenario are you using (IS it Item level workflow or Shopping cart level Workflow) ?

Are you using customized SRM Business workflow or Standard SRM Workflow ?

<u>Please go through these links as well.</u>

http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm

http://help.sap.com/saphelp_srm50/helpdata/en/eb/289f4099852e54e10000000a1550b0/frameset.htm

Incase you are using Standard SRM Workflow, please raise an Customer OSS message with SAP at the earliest.

Regards

- Atul

[Former Member]

Hi Robert,

you have to define the properties for the personalization object BBP_WFL_SECURITY:

User maintenance (Transaction SU01):on the Personalization tab

Role maintenance (Transaction PFCG) for single and composite roles:

also on the Personalization tab

Check this link for further information.

http://help.sap.com/saphelp_srm50/helpdata/en/f7/a6a3415e34b05fe10000000a1550b0/content.htm

with regards,

mahesh

[Former Member]

Hi Mahesh,

I tried the settings Low, Medium and High for the object BBP_WFL_SECURITY.

Unfortunately the described error still occured.

Can it be a different adjustment apart from this object ?

With Regards,

Robert