Error in the connectivity to the back end system from the cloud connector

[Former Member]

Team ,

Getting an error message " Catalog service 'destination' not available . Please refer the screen shot and help on this .

I have given the internal host and port (Services ) obtained from my SAP TM system in the transaction SMICM

Thanks

Anju

[former_member184867]

This can happen due to many reasons, however you need to do troubleshooting. I would do the following generic checks

1. Check your cloud connector is up and running.

2. Cloud connector is connected to correct HCP account (in section Connector State  of Could Connector cockpit)

3. It is able to connect to the back end system (in section Access Control of Could Connector cockpit)

4. The Destination is maintained correctly on HCP cockpit and the connection test is successful