Error while Installing S4HANAONPREM1511SR1 - Additional Application Server Instance

[former_member282800]

Hi All,

Please help me here as I am facing trouble while installing S4H on premise 1511 - AAS on one our systems.

The Message box displays the following message:

       An error occurred while processing option SAP S/4HANA, on-premise edition 1511 Support Release 1 > SAP S/4HANA Server Support Release 1 > SAP HANA Database > Additional SAP System Instances > Additional Application Server Instance( Last error reported by the step: System call failed. Error 5 (Access is denied. ) in execution of system call 'CreateDirectory' with parameter (\\ze48-s-hanaci\sapmnt\S4H, NULL), line (820) in file (d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcpath.cpp), stack trace: d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\ejscontroller.cpp: 181: EJSControllerImpl::executeScript() d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\jsextension.hpp: 1136: CallFunctionBase::call() d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\osmod\iaxxcfile.cpp: 183: iastring CIaOsFileConnect::callMemberFunction(iastring const& name, args_t const& args) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\osmod\iaxxcfile.cpp: 1671: iastring CIaOsFileConnect::createDirectoryFromPath(args_t const& _args) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\osmod\iaxxbfile.cpp: 763: CIaOsFile::createDirectoryFromPath_impl(67) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\syxxcfsmgt.cpp: 474: CSyFileSystemMgtImpl::createDirectory(\\ze48-s-hanaci/sapmnt/S4H) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcpath.cpp: 807: CSyPath::createDirectory() .). You can now:

• Choose Retry
  to repeat the current step.
• Choose Log Files
  to get more information about the error.
• Stop the option and continue later.

Log files are written to C:\Program Files/sapinst_instdir/S4HANAONPREM1511SR1/CORE/HDB/AS/APPS.    

Appreciate your help in advance.

Regards,

Neeli Sasank

[former_member594523]

did your issue is resolved ?

[former_member282800]

Hi Ning,

I already set full permissions for sapmnt/S4H. I am still not able to get through.

[former_member182967]

Hi Sasank,

As you may see, access deny error exists when creating directory. Please check the permissions of directory \\ze48-s-hanaci\sapmnt\S4H.

Regards,

Ning