SMP3 Server install - fail to upgrade from sp11 to sp11 v2

[Former Member]

I am trying to upgrade my SMP server from sp 11 to sp11 v2, but I'm getting the following error message:

Installed dectected that the existing installatino is no a GA version.  UPgrade can only be run from a GA version.  Version detected 130.11.0.1

Any suggestions are appreciated.

Thanks

Heather

[Former Member · Accepted solution]

From the ticket:

It turns out there is a bug in the installer.  The workaround is to rename the sapjvm_7 directory found in ...SAP\MobilePlatform3 .  For example,  I renamed the file orig_sapjvm_7.   After doing that I reran the installer and it went forward.

[Jitendra_Kansal]

Here is SAP note on this issue.

https://launchpad.support.sap.com/#/notes/2343589

Regards,

JK

[rakshit_doshi]

Hi Heather,

Can you share the install logs snapshot from the directory

<Directory>\SAP\MobilePlatform3\InstallLogs.

Also did you try to run the installer as an administrator,

Thanks,

Rakshit Doshi

[Former Member]

There was no log generated after the sp11 install.  PL01 didn't have an smp installer and when I run pl02 I immediately get an error and no log is generated.

[sahil_dudeja1]

Hi Heather,

Have you tried upgrading it first to SMP 3.0 SP11 PL01?

Regards,

Sahil Dudeja

[Former Member]

There wasn't a SMP3ServerINstaller  inside of the PL01 download. 

[Former Member]

Can someone point me to the install for PL01 that contains the SMP3INstaller?

[Jitendra_Kansal]

I can confirm on that part. No SMP3ServerInstaller is there, well, PL01 of SP11 is for MBO runtime.

Coming to your upgrade from SP11 to SP11 PL02,

Is it on Linux/Windows machine?

Which is SMP3 Database? Oracle/SQLA/.... ?

Look into SMPInstall file C:\SAP\MobilePlatform3\InstallLogs for more info. What do you find there?

We are facing some issues on upgrade process but i will give more info once you share what i have asked above.

Regards,

JK

[Former Member]

Windows machine;   Oracle DB;

Nothing in the logs for the pl02 install... just from the sp11 initial install.

[Jitendra_Kansal]

Can you post screenshot of that error?

[Former Member]

[nageshcaparthy]

Hi,

Can you also share a screen shot of the the existing version from your SMP Cockpit if its working.

I just tried to upgrade from SMP 11 PL02 and it was successful.

Regards,

Nagesh

[Jitendra_Kansal]

also, share xml content from file smp_product_info C:\SAP\MobilePlatform3

Regards,

JK

[Former Member]

[Jitendra_Kansal]

looks fine to me. Cant help you more. Please raise an OSS ticket to SAP

Regards,

JK

[Former Member]

I raised a ticket and they said pl02 wasn't for the smp server.... I'm going back and forth with them now on it because I see that pl02 release notes have fixes for the smp server specifically for Agentry which we are running.

[Jitendra_Kansal]

Looping Andreas Wegmann