Contract stuck at status I1015 - Awaiting Approval.
I have got a problem suddenly.
In our production system Contract are all of a sudden hanging with status I1015 Awaiting Approval. Works fine in QA system!
HEADER I1015 Awaiting Approval
HEADER I1021 Created
HEADER I1038 Complete
HEADER I1180 Document Completed
0000000001 I1143 Item is Active
0000000002 I1143 Item is Active
The contract do not have any approval workflow based on the standard process evaluation
Process Schema Evaluation with Evaluation ID 3EV_CT_600_000
Process Schema Definition BUS2000113 3C_CT_600_000
Object Type BUS2000113
Process Schema 3C_CT_600_000
Sequence Number 999
Process Level Configuration
Level Type S Automatic (System User)
- Resp. Resolver Name
- Resp. Resolver Parameter
Task ID 40007988 Automatic Approval
Decision Type 1 Decision for Entire Document
Any ideas to what could be wrong and how to push those hanging into action again?
Thanks in advance,
Ivy Li replied
Please check the solution in these KBA notes:
1466930 Automatic approval is not working - Linkage issue
1697416 Automatic approval for last step is not completing
1625513 Workflow without approval is Awaiting approval status
Meanwhile are you using PC or AC workflow?