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Contract stuck at status I1015 - Awaiting Approval.

Hi Guru's

I have got a problem suddenly.

In our production system Contract are all of a sudden hanging with status I1015          Awaiting Approval. Works fine in QA system!

Stats:

Status         Description

HEADER I1015          Awaiting Approval

HEADER I1021          Created

HEADER I1038          Complete

HEADER I1180          Document Completed

0000000001 I1143          Item is Active

0000000002 I1143          Item is Active

The contract do not have any approval workflow based on the standard process evaluation

Process Schema Evaluation with Evaluation ID   3EV_CT_600_000

Process Schema Definition BUS2000113       3C_CT_600_000

Object Type     BUS2000113

Process Schema  3C_CT_600_000

Sequence Number 999

Process Level Configuration

Level Type      S  Automatic (System User)

Evaluation ID

  1. Resp. Resolver Name
  2. Resp. Resolver Parameter

Task ID 40007988   Automatic Approval

Decision Type   1 Decision for Entire Document

Any ideas to what could be wrong and how to push those hanging into action again?

Thanks in advance,

Tom

replied

Hi Tom,

Please check the solution in these KBA notes:

1466930 Automatic approval is not working - Linkage issue

1697416 Automatic approval for last step is not completing

1625513 Workflow without approval is Awaiting approval status

Meanwhile are you using PC or AC workflow?

BR,
Ivy

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