Issue for F4 Help after EHP8 Upgrade

[former_member196644]

Hi All,

We recently upgraded our system from EHP6 to EHP8, during testing we found F4 help key for multiple selections not working for all users.

It is giving different error with different SAP GUI version. Right now i am using latest SAP GUI 740 SP9. below are the errors.

Error in SAP GUI 730 error

The search help for  could not be initialized (CNTL error)

Message no. T/002

Error in SAP GUI 740 SP9

Search help: Internal error: Message no. T/001

when we are selecting Dialog (modal) from system defaults under following path in sap gui, everything looks fine and workable.

Help -> Setting -> F4 Help (tab)

But for changing this setting for more than 500 users will bit tedious task. Can we change this setting system wide. Checked almost every sap note and blogs but nothing was helpful.

Regards,

Zuber

[tivi_horvath2]

I got the same error message. Actually SAP already issued a fix this issue.

The issue described in OSS Note 2355694 - Error in Multiple Selection with F4 Amodal mode.

The solution is to implement OSS Note 2246712 - SAP GUI F4 Control: Search help is not getting instantiated in web gui.

Worked for me perfectly.

[Former Member]

Hi Zuber,

Please follow below steps for system wide settings

Administrator (system wide setting)

1. The system administrator must have the correct authorization
2. Administrator profile must contain the authorization object 'S_ADMI_FCD' and the ID 'S_ADMI_FCD' with the 'F4MX' FIELD.
3. Via the Help -> Settings -> F4 Help (tab), set the desired option under 'System defaults'
4. Save. This will now be the system wide default

Alternatively you can also try executing SQL query on USR05 table somthing like below

Update table ownername.USR05 SET PARVA = NoActiveX where PARID = F4METHOD

Regards

Prithviraj