PIISUSER authentication error when using SOAP->FTP Bic adpater

[Former Member]

Hello, Expert

I use SOAP to FTP senario in PI 7.4 dual stack .

After BIC adpater process I got authentication error 401. I checked the log but I can't find where to change the password.

I check SM59 & NWA->destination.

pi

[benedikt_bludau2]

Please check, that the user is not blocked and has enough authorizations.

I think the following SAP notes are helpful.

1493272 - A user gets locked automatically

1665838 - How to check why a technical PI user gets locked

999962 - PI 7.10 and higher: Change passwords of PI service users

best regards,

Benedikt

[former_member5611]

Dear John,

PIISPOD user has used in this scenario. The error message is -> Unothorized and on the second screenshot -> "authentication did not succeed".

If it is a single stack system you can change authorization and password in NWA -> Configuration -> Infrastructure -> Authentication and Single Sign-On or Identity Management.

Please check if the user is not locked -> Users have locked usually because of the wrong passwords.

If you have double stack system, please check in R/3 -> SU01 as well.

Please pay attention to change the password in the system, it will affect several other things as well.

Best regards,

Bence