invoice correction without quantity update
My user has created order- delivery-billing-invoice correction-debit memo- cancelled inv corr debit memo.
The issue lies here, in billing type controls of invoice correction debit (cancellation doc type S2 maintained instead of S1). We made the config change from S2 to S1. the documents which will be posted now onwards will work fine.
before the config change :
instead of crediting the customer balance in FBL5N it debited the customer balance.
After this user has created credit memo worth the debited amount to nullify the account.
It nullified the customer balance but the quantities in the sales register increased than actual quantities. and custom cost sheet also affected.
i searched the forum rigorously but no suitable respose found on the scn so posting it here.
please let me know the possible solutions to resolve this issue.
Thanks in advance.