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Spool Request Error

Former Member
0 Kudos

Hello,

I have a new computer and am getting errors when trying to print labels.

Labels still work from my old computer.

Here is the SP01 Data.  (attached)

Any ideas what to do from here?

Thank you,

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hello,

So with SP01 I get this,

Double click on the error:

And the Status Description Request:

Description          Value

Status                  Incorrect

Job Status

Area                    Unknown

Printout               Unknown

Last Event

Message               Processing completed by spool work   process

Date                    07/20/2016

Time                    18:11:06

Error Class          Information

Area                    SAP Spool

Printout:               Not printed

Former Member
0 Kudos

Hi Matt,

Please try to check below thread, if not tried already.

How to trouble shoot spool errors. | SCN

Regards,

Anjali.

former_member185488
Participant
0 Kudos

Hi Matt,

Could you please select the failed spool request and take the event log?

Please paste the event log so that we can analyze further. Also Please paste the printer configuration as well including which protocol are you using to have a print out?

Regards,

Jegan Raj

Former Member
0 Kudos

Hi Matt,

Can you please provide the spool error log ?

Regards,

Anjali.

Former Member
0 Kudos

HI Anjali,

Sorry, but would you be able to tell me how to get to that?

Thanks so much,

Matt

Former Member
0 Kudos

Please go to the corresponding output request and click  on log icon.This graphic is explained in the accompanying text

Regards,

Anjali.

Former Member
0 Kudos

on the list of output requests, that icon is not available?