on 05-01-2007 8:42 PM
Hello,
We've an Adobe interactive form which will be accessed by external users for printing.
We're on NW04 SP11. Adobe Reader 7.0.8
Our problem is that we can not tell external users to install xACF framework.
Because they do not have xACF framework, the Adobe forms though shows up, the browser can not be closed by clicking "X" on top right corner, or clicking File -> Close.
They have to go to Task Manager to kill the browser.
Any suggestions what should I do to close the browser?
What is ZCI? Can I use it with NW04 SP11?
Thanks,
Vimukta
Hello,
This sometimes occurs because of a corrupt Reader / ACF installation. If the previously mentioned notes don't work, re-install Reader and the ACF (after having de-installed them).
Regards,
Francois
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Hi Vimukta,
There're 2 (similar) options.
Or the user must install (the correct version of) xACF, which is standalone software and can be downloaded as part of some SAP note. Your end-users usually can't access this, so you have to redistribute it, e.g. offer it as a download to your users.
The second option is to use the AdobeControls ActiveX control; if your users access the form in their (IE only) browser, they're automatically asked to install an ActiveX control. But they do need local Administrator privileges, or the installation of the ActiveX control is not even asked.
I agree, these limitations (including no proper Reader 8.0 support) are not exactly very user-friendly, but the only alternative is to use ZCI forms, which is only available on NW04s.
Kind regards,
Sigiswald
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