Alert Framework - certain problems (e.g. failed FTP) with delay

[helmut_skolaut3]

Hi all,

I am using Alert Framework since a couple of years now, but in most cases, the Alerts are raised when there is a temporarily problem with an FTP poll, etc, usually the FTP oll will be successful with the next or 3rd retry and I want to exclude those Problems from the alerting that the recipients can rely on if an Alert arrives it's a serious matter where someone needs to look at. In my perspective, as long as the messages are stuck in status "scheduled" (automatic retries), I don't want to receive an alert, if they turn into status "error" it should alert me.

Is there any idea how to solve this?

Regards

  Helmut

[turmoll · Accepted solution]

Helmut,

For receiver channel you will not receive alert until message will be retried 3 times every 5 minutes (default option). So actually you will get an alert after 15 min.

For sender adapter, I decided to not use alerts (at channel level) due to "fake" alerts.

Regards,

Jakub