Error while creating a Plan in Process Control - SAP GRC PC10.0

[Former Member]

Hi All,

We are trying to create a plan in GRC PC 10.0 for test control effectiveness attached is the error we are facing, please assist.

[Former Member · Accepted solution]

Swati:

Believe it or not I ran into a very similar/the same issue yesterday.  Someone decided it would be a good idea to remove SAP_ALL from WF-BATCH in QA.  It caused an almost identical error:

1.  Run SU01D and make sure WF-BATCH has SAP_ALL / SAP_NEW on the Profile tab

2.  Run TCode SWPR to restart workflows after an error

3.  Wait for the job SWEQSRV to run or manually kick it off

4.  Run SWI2_FREQ or SWIA to confirm the work flows generated.

5.  The Planner Monitor will still show Error status even though the workflows re-started..

Try that. 

Matt

[Former Member · Accepted solution]

Thanks Matt it worked now , sorry for the delay response.

[Former Member]

Swati:

Are you still having the problem?  If so, let me know.  I just ran into something similar.

Matt

[Former Member]

Yes Matt , we still looking for solution.

Noticed recipients column is empty. We checked and can confirm the below

User is assigned to a role in HRP1852

Role is mapped in SPRO -> Maintain Regulation Role Assignment (when using role regulation specific)

User exist in the system

[former_member185447]

Hello Swati,

Did you happen to check the following?

• Sometimes, this issue occurs on a step that is dialog where some agent needs to either approver or reject. Check the rule (Agent determination rule in that step).

• Also check if the user-id has an e-mail address. It could be the step that wants to send an external e-mail only.

Regards,

Rakesh Ram M

[Former Member]

Hi Rakesh,

Thanks for your inputs.

We already maintained the below business events in Custom Agent Determination rules

0PC_PERF_TESTING

0PC_VALI_TESTING

Also mail address was maintained to the user.

[Former Member]

Hi Swati,

Check in class CL_GRFN_AUTH_ENGINE method GET_AGENTS if you have the corrections of SAP note 2154060.

The note considers regulation specific roles again. This issue was raised in SP 18 of GRC 10.0.

This error in SWIA is very familiar to me and I believe the corrections of note 2154060 will resolve the

problem.

Another test you can perform is the following:

Using cross regulation roles, the work items are always forwarded to the fallback receiver.

Fernando

[Former Member]

Hi Fernando,

Thanks for your inputs.

Note 2154060 cannot be implemented in my system.

Recipients column is empty. We checked and can confirm the below

User is assigned to a role in HRP1852

Role is mapped in SPRO -> Maintain Regulation Role Assignment (when using role regulation specific)

User exist in the system

[Former Member]

Swati:

The third screenshot says, "No agent found".  Make sure your custom agent determination for ToE is configured in the IMG and that users are assigned to the proper role(s).

IMG Path:  GRC=>General Settings=>Workflow=>Maintain Custom Agent Determination Rules

Business Event:  0PC_PERF_TESTING

If review is activated for ToE, also maintain  0PC_VALI_TESTING.

Is OWP activated?

Thanks.

Matt

[Former Member]

Thanks Matt for your reply.

[Former Member]

Necessary roles were also added to appropriate users.

[former_member197694]

Hello Swati,

did you get chance to refer the below documents

Hope it helps

Regards

Baithi

[Former Member]

Thanks for the links , I will re-review again but I am still looking for solution.