Error with Expert Analytics

[former_member257691]

Hi,

I have an error with expert analytics. I am trying to open samples in Expert analytics and I have the below errors. I tried to unistall and clear the sappa folder in C:\users\public and other places but it didnt work. I am using PA 2.5 Client

Another thing that i am missing with this tool is that I cannot see access My Access. It has been masked and I cannot use it , but all the SAP tutorials show that they can use it. I even tried going to SAP PA client and HELP and enter the key code that is generated for our client in SAP Launchpad but even that didnt help

[achab · Accepted solution]

Hi, Can you please refer to the SAP Note here and see if any of the suggested workarounds might apply and help? If not, please log a ticket with SAP Support. https://apps.support.sap.com/sap/support/knowledge/public/en/2116068 The KBA 2133665 seems like a good candidate for your problem. If this does not work, please log a ticket with SAP Support. Thanks & regards Antoine

[former_member257691 · Accepted solution]

I uninstalled the product and reinstalled it back as mentioned in that note