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Dispatcher stopped error
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on 07-11-2016 12:43 PM
I've a problem with sap mmc ( Dispatcher stopped error). Pls help to solve this. I added developer trace down. Thanx
trc file: "dev_disp", trc level: 1, release: "720"
---------------------------------------------------
sysno 00
sid NSP
systemid 562 (PC with Windows NT)
relno 7200
patchlevel 0
patchno 214
intno 20020600
make multithreaded, Unicode, 64 bit, optimized
profile \\MeltemAKCAY\sapmnt\NSP\SYS\profile\NSP_DVEBMGS00_MeltemAKCAY
pid 5248
kernel runs with dp version 134000(ext=119000) (@(#) DPLIB-INT-VERSION-134000-UC)
length of sys_adm_ext is 588 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 5248) [dpxxdisp.c 1315]
shared lib "dw_xml.dll" version 214 successfully loaded
shared lib "dw_xtc.dll" version 214 successfully loaded
shared lib "dw_stl.dll" version 214 successfully loaded
shared lib "dw_gui.dll" version 214 successfully loaded
shared lib "dw_mdm.dll" version 214 successfully loaded
shared lib "dw_rndrt.dll" version 214 successfully loaded
shared lib "dw_abp.dll" version 214 successfully loaded
shared lib "dw_sym.dll" version 214 successfully loaded
shared lib "dw_aci.dll" version 214 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
rdisp/dynamic_wp_check : 1
rdisp/calculateLoadAverage : 1
Mon Jul 11 14:26:35 2016
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6423]
MtxInit: 30000 0 0
Mon Jul 11 14:26:36 2016
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: write dp-profile-values into sys_adm_ext
DpIPCInit2: start server >MeltemAKCAY_NSP_00 <
DpShMCreate: sizeof(wp_adm) 31696 (2264)
DpShMCreate: sizeof(tm_adm) 5517056 (27448)
DpShMCreate: sizeof(wp_ca_adm) 64000 (64)
DpShMCreate: sizeof(appc_ca_adm) 64000 (64)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1384064/1384080
DpShMCreate: sizeof(comm_adm) 1384080 (2744)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (296)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (80)
DpShMCreate: sizeof(vmc_adm) 0 (2152)
DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: sizeof(j2ee_adm) 3952
DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000009940050, size: 7163600)
DpShMCreate: allocated sys_adm at 0000000009940060
DpShMCreate: allocated wp_adm_list at 0000000009943070
DpShMCreate: allocated wp_adm at 0000000009943260
DpShMCreate: allocated tm_adm_list at 000000000994AE40
DpShMCreate: allocated tm_adm at 000000000994AE90
DpShMCreate: allocated wp_ca_adm at 0000000009E8DDA0
DpShMCreate: allocated appc_ca_adm at 0000000009E9D7B0
DpShMCreate: allocated comm_adm at 0000000009EAD1C0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0000000009FFF060
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated gw_adm at 0000000009FFF110
DpShMCreate: allocated j2ee_adm at 0000000009FFF150
DpShMCreate: allocated ca_info at 000000000A0000D0
DpShMCreate: allocated wall_adm at 000000000A000160
DpCommAttachTable: attached comm table (header=0000000009EAD1C0/ft=0000000009EAD1D0)
DpSysAdmIntInit: initialize sys_adm
rdisp/test_roll : roll strategy is DP_NORMAL_ROLL
dia token check not active (6 token)
MBUF state OFF
DpCommInitTable: init table for 500 entries
Mon Jul 11 14:26:38 2016
DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm
rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> EsILock: use spinlock for locking
<ES> InitFreeList
Mon Jul 11 14:26:39 2016
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 3966MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 3968MB
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
Mon Jul 11 14:26:40 2016
*** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_00_001 ,size=1924 MB, error=1455 [esnti.c 1276]
*****************************************************
* Memory diagnostic *
*****************************************************
Systeminformation
------------------------------------------------
Processor-Typ : Processor-Count : 2
Operating System : NT 6.2, Build 9200
Service Pack :
------------------------------------------------
NT Pagefile Informations
------------------------------------------------
Config. minimum size : 0 K
Config. maximum size : 0 K
Avail. maximum size : 0 K
| Num|Pagefile | Min.Size| Max.Size| Avail.Max| Curr.Size|
|----|------------------------------|----------|----------|----------|----------|
------------------------------------------------
NT Task Manager Informations
------------------------------------------------
Total Handles : 3
Total Threads : 32767
Total Processes : -65537
Commit Charge Total : 0 K
Commit Charge Limit : 1471509762 K
Commit Charge Peak : 32762 K
Phys.Memory Total : 48 K
Phys.Memory Available : 0 K
File Cache : 37743816 K
Kernel Memory Total : 0 K
Kernel Memory Paged : 354635776 K
Kernel Memory Nonpaged : 0 K
------------------------------------------------
Memory usage of current process
------------------------------------------------
Total virt.address space : 0000137438953344 K
Avail.virt.address space : 0000137437832460 K
Private Pages : 0 K
Total heap size : 8519 K
Virtual memory regions : 28 K
Uncommitted heap memory : 2480 K
Allocated heap memory : 4849 K
Moveable heap memory : 0 K
DDE shared heap memory : 0 K
------------------------------------------------
Memory usage of all processes
-----------------------------
| PID|Image |Instance | Work.Set| WS Peak|Priv.Pages| PP Peak|Pg Fault|
|----|--------------------|-----------|----------|----------|----------|----------|--------|
|2840|sapstartsrv.exe | | 77584 K| 94416 K| 117776 K| 276400 K| 52|
|6556|acwebbrowser.exe | | 32776 K| 35832 K| 10576 K| 14256 K| 9|
|6704|conhost.exe | | 9408 K| 9408 K| 10240 K| 10240 K| 2|
|6600|msg_server.EXE |[MS] NSP_00| 15624 K| 15624 K| 14776 K| 14784 K| 3|
|4644|conhost.exe | | 9440 K| 9440 K| 10244 K| 10244 K| 2|
|5248|disp+work.EXE | | 46060 K| 46060 K| 72300 K| 72300 K| 11|
|5428|conhost.exe | | 9436 K| 9436 K| 10240 K| 10240 K| 2|
|----|--------------------|-----------|----------|----------|----------|----------|--------|
| |Sum | | 200328 K|**********| 246152 K|**********|********|
*** Error 11 while initializing OS dependent part.
*** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10603]
*** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10517]
*** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
*** DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jul 11 14:26:50 2016
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Mon Jul 11 11:26:50 2016
========================
No Type Pid Status Cause Start Rstr Err Sem Time Program Cl User Action Table
-------------------------------------------------------------------------------------------------------------------------------
Dispatcher Queue Statistics Mon Jul 11 11:26:50 2016
===========================
+------+--------+--------+--------+------------+------------+
| Typ | now | high | max | writes | reads |
+------+--------+--------+--------+------------+------------+
| NOWP | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| DIA | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| UPD | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| ENQ | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| BTC | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| SPO | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| UP2 | 0 | 0 | 2000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
max_rq_id 0
wake_evt_udp_now 0
wake events total 0, udp 0 ( 0%), shm 0 ( 0%)
since last update total 0, udp 0 ( 0%), shm 0 ( 0%)
Dump of tm_adm structure: Mon Jul 11 11:26:50 2016
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Mon Jul 11 11:26:50 2016
=============================
Slots: 1000, Used: 0, Max: 0
+------+--------------+----------+-------------+
| id | owner | pid | eyecatcher |
+------+--------------+----------+-------------+
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Mon Jul 11 14:26:55 2016
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >MeltemAKCAY_NSP_00 < (normal)
DpJ2eeDisableRestart
DpHalt: switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
DpHalt: stop work processes
DpHalt: terminate gui connections
DpHalt: wait for end of work processes
DpHalt: not attached to the message server
DpHalt: cleanup EM
EsCleanup( )
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 5248) [dpxxdisp.c 11427]
DpHalt: Good Bye .....
- SAP Managed Tags:
- NW AS Java Administrator (NWA)
Accepted Solutions (0)
Answers (5)
Answers (5)
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Hi
Could you check over all free disk space in SAP usr and DB folder ?
BR
SS
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Reagan
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NT Pagefile Informations
------------------------------------------------
Config. minimum size : 0 K
Config. maximum size : 0 K
Avail. maximum size : 0 K
Have you configured the page file?
Check the page file configuration and increase it. Restart Windows and finally SAP.
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Hi,
Ignore the shadow instance part but this note is more descriptive.
1997262 - Shadow instance won't start up: error 1455 in dev_Wxy trace
Take note of formula suggestion
Kind Regards,
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raquel_gomez
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Hi,
The error can be seen on the dispatcher trace file (dev_disp):
Mon Jul 11 14:26:40 2016
*** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_00_001 ,size=1924 MB, error=1455 [esnti.c 1276]
..............
*** Error 11 while initializing OS dependent part.
*** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10603]
*** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10517]
*** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
*** DISPATCHER EMERGENCY SHUTDOWN ***
According to traces, root cause for this issue is a OS memory-setting problem.
The NT pagefile did not have enough contiguous space to allocate 1924 MB and the system (disp+work) could not startup.
Check Note, which explains the page file and virtual mamory required by the SAP system.
1518419 - Page file and virtual memory required by the SAP system
Please check and adjust the page file to a proper size.
Regards,
Raquel
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Hi,
Please add dev_rd and dev_w0 trace files as attachments here.
Also were any recent changes made on this host?
Kind Regards,
Johan
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