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Workflow being struck in between the stages

Dear experts.

We are using GRC 10.0 SP21.

Issue: Few requests being struck in between the stages and not proceeding to the next stage in the workflow. Here is the ST22 dump for the user WF-BATCH

Also I can see all these requests in SWBC transaction code, But the manually processing the workflow from SWPC also not helped.

I have gone through all the threads and notes, found a relevant note 2229603 - Assertion failed when approving Access request. Considering the note I have also re-imported the roles which were in the requests being struck, there was no luck.

Could you please guide me on how to analyse this further.

Thank you in advance for your reply.

Thanks

Trilok

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