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Urgent help - SSL certificate Renew

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Hi Experts,

I am supporting on Work manager 6.0 for notification create mobile app with iphone as device.

Now we are getting SSL certificate expiration mails and it needs to renewed.

I need to know the procedure and the teams(basis/network/etc.,) to be involved to get the SSL renewed.

Please help.

Thanks in advance.

Accepted Solutions (0)

Answers (2)

Answers (2)

nageshcaparthy
Product and Topic Expert
Product and Topic Expert
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Hi Thulasiram,

If you are using Internal CA then you should reach out to them, if the error is with regards to external Certificates then you can check the service provider and get them renewed.

Regards,

Nagesh

former_member197903
Participant
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Hello Babu,

Please contact to Basis Team who maintain the SMP platform.

They should know the Porticle Tool where all certificates can maintain.


As per my knowledge SHA1 is no longer in support. So SHA2 certificate needs to be upgraded / imported in Porticle tool.

Regards,

VP

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Hello VP,

thanks for the reply. we have got some clue about renewing the SSL certificate with the below link.

I will try and post here if that works.

https://www.digicert.com/util/ssl-cirtificate-renewal-using-digicert-utility-for-microsoft-servers.h...

former_member197903
Participant
0 Kudos

Hello Babu,

Let us know the outcome.

Regards,

VP