Issues with Approval Procedures after upgrade to 9.2 PL 03

[Former Member]

Hi experts,

we have upgraded SAPB1 from 9.1 PL09 to 9.2 PL03.

Working with approval procedures, we are not able to change the delivery date on an approved Sales Order.

The message that appears is "Document rows cannot be updated because the document has been generated or updated upon approval; Field: Row Delivery Date", although the order is already approved.

In another case, while we were trying to remove assigned batches from a Sales Order, we were receiving the message "Cannot update documents awaiting approval", although the document was a regular document on the system and on the "Approval Status Report" was listed as "Approved".

Any advise would be appreciated.

Regards,

Aris Pantelatos

[Former Member]

Hi,

Any solution on this?? Please advise.

[Former Member]

Hi Aris,

I am on the same patch level with the same issues. I logged a call with Sap today. Will keep you updated.

Regards,

Jose

[kothandaraman_nagarajan]

Any feedback from SAP? Please share it here. Thanks

[Former Member]

Hi Jose,

Any feedback from SAP? Please advise. Thanks.

[kothandaraman_nagarajan]

Hi,

1. Once approved, it is not possible to update document.

2. The second error message may be due to "Active when Updating Documents" option from approval templates.

Thanks

[Former Member]

Hi Nagarajan,

1. It makes sense. But please note that in the previous version, we were able to change the delivery date of an approved Sales Order. In this version, it would be good enough if the order was send for approval one more time.

2. No, this option isn't selected. It seems to me that the document status remains as "waiting for approval" even if it's already approved.

Thank you for your reply,

Aris

[julie_jamieson2]

There is new functionality in the approval  for number of approvals required. If you have more than one approver it defaults to the maximum, so you may need to check that

[Former Member]

Hi Julie,

thank you for your reply. Indeed, we have multiple approvers defined, but the "No. of Approvals Required" is set to 1. Could that be the case?

Regards,

Aris

[kothandaraman_nagarajan]

Could you share your approval template setup here to check?

[Former Member]

Here is the setup of the Approval Procedures

I have also noticed that some of the approved documents remain in both "Document No." and "Draft No." columns. Could that be an issue?

Regards,

Aris

[julie_jamieson2]

Have you logged this with SAP? I would be interested in the outcome as we are about to upgrade a customer to 9.2 PL03

[Former Member]

Not yet, we first tried to see if there is any known solution in the forum.