Issue with Service Manager 4.2 - Survey steplet The values cannot be analyzed

[neha_mahanty]

Dear All,

I am working on Service Manager 4.2 . This issue is related to Survey functionality.

I have done an enhancement so that the checklist can be filled before the Service Order start transaction and saves in the Main object as a temporary storage.

While confirmation is done this data will be passed along with the confirmation object.

When we transmit it gives the below error. Although when we retransmit it goes and data is saved in the CRM system properly.

Any idea why this error is coming, Also we have encountered this only 2 - 3 times but we want to know the reason for this.

Anyone has any idea or suggestions, please share.

Thanks and Regards

Neha Mahanty

[former_member194451]

Hi Neha,

We checked and realized you have opened an incident for this issue. Please work with the assigned Support Engineer going forward.

Regards,

SAP Mobility Support Team

[neha_mahanty]

Hi Chung,

Sure I am in contact with them, Thanks.

Regards

Neha Mahanty