Plant Maintenance (PM) work orders not seen FIori UI5 App

[former_member200343]

Dear All Fiori members,

In our design, the work orders are created in ECC and same are sent to UI5 fiori app to sub contractors for attending the job.

Now we get many incidents, that users are not able to see work orders in UI5.

Moreover the problem is random, while we are still trying to analyse the issue, some users report back that they can now see WOs in UI5.

At the backend everything is maintained like user id, roles and authorizaions etc.

Are there any common trouble shooting steps, which can help us here. e.g. browser type, browser version, cache, temp int files etc.

Any input will be greatly appreciated.

Thanks and regards,

Piyush Gupta

[saurabh_vakil]

With regards to the UI5 browser support refer to this page - SAPUI5 SDK - Demo Kit

Regarding checking why the work orders may not be visible for some of your users, the best approach would be setting a breakpoint in the relevant method of the OData service and debugging to find out the probable cause.

[former_member200343]

Thanks Saurabh,

Do you have any document or process screenshots, of this debugging in ODATA method.

It would be great help to me.

[saurabh_vakil]

You can refer to this post - How to debug the code of odata services | SCN

You can take help of OData consultant if you do not know ABAP debugging.