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release status

mayur_chopade
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Hello everyone,

I want to know about the release process of PLM workflow.

Example - I have one document/drawing which is related to customer and I completed the drawing now it is in the state of approval stage but costumer is outside of our company he/she do not have access of SAP of our network. Then we sent the drawing to that customer via mail take approval on mail and then change the status according to his/her decision.

My question is that whether there is any tool available in market which we can link through SAP directly and customer knows there is any document pending in there inbox for approval and when he/she approve/reject the status it will automatically reflect in SAP.

Please suggest me suitable tool for external customer approval workflow integrated with SAP.

Thanks,

Mayur

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mayur_chopade
Discoverer
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please suggest