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Error while accessing CRM ISA(E-Commerce) from portal 7.4

Former Member
0 Kudos

Hi,

Users are getting below error randomly while accessing CRM ISA from Portal 7.4

   500 internal server error is returned for HTTP request[http://host.domainname:port/b2b/init.do]

I have checked log in NWA. Please see the attachment for complete log information.

After 5 to 10 mints users able to access ISA screen from portal. It happens randomly.

Regards,

Venu

Accepted Solutions (0)

Answers (1)

Answers (1)

kiruthika_s
Active Participant
0 Kudos

Hi Venu,

As you have mentioned,the issue is occuring some time and not consistent.

Record the http wtach trace and see the url call during 500 internal server error

Regards

Kiruthika

Former Member
0 Kudos

Hi Kiruthika,

Http watch trace not possible because it happens randomly.

I have taken log from nwa.

Could please tell me what would be the issue based on log?

Regards,

Venu