Channel picked the file but No logs available

[Former Member]

Hi All,

I am facing a unique issue in my sender file adapter(processing mode delete) wherein the file is getting deleted from the directory but there are no logs for the message(file) in either CC or MONI. I have also checked in the communication component if there is some other channel which might have picked the file but in vain.

Please provide your valuable inputs on this. How can I fix this issue (happening sometimes in my PI system)?

Regards,

Prashant Mishra

[former_member651131]

hi prashant,

  Enabling the staging and logging options.

transaction SXMB_ADM  -> Configuration -> Integration Engine Configuration

Then, set parameter name TRACE_LEVEL, LOGGING, LOGGING_SYNC with values from 1 to 3 (3 is max trace/logging).

• https://scn.sap.com/message-abuse!input.jspa?objectID=10792874&objectType=2

Thanks

srikanth

[former_member194786]

Hi Prashant,

Could the polling be happening from a different environment that the one that you are looking into?

Alternately, is there any receiver determination condition in your configuration, which may be ignoring the message if the condition is not met?

Regards,

Sanjeev.

[Former Member]

Polling is only happening from Production environment. There are separate channels for Q and DEV. I have checked their logs too but in vain.

There is no receiver determination condition. Its a plain configuration.

[manoj_khavatkopp]

Cross Check if your any your other servers Dev/Q/P is polling with the same ftp server/folder.

[Former Member]

Checked this option at the very beginning. There are separate source directories for DEV , Q and P.

[iaki_vila]

Hi Prashant,

You can try with basis team help to store a file without write permissions and to check if any exception is raised in other channel or there is any other process, outside PI, that it deletes the file.

Regards.

[Former Member]

Hi,

Thanks for the reply.

I have a few doubts.

How can this exception be checked. Is there something like checking for channel logs at unix level?

Where can this exception be looked up for?

[former_member182412]

Hi Prashanth,

One possible is your Empty-File Handling you selected Do Not Create Message and the file is empty that is why system is not creating the message for that file and just deleting based on your processing mode.

Regards,

Praveen.

[Former Member]

Hi Praveen,

I checked for the file size. It was not empty.

Regards,

Prashant

[former_member191435]

Hi Prashanth,

As already discussed please contct with basis people and maintain the auditlogs or check with enabling the staging and logging options.

Thanks,

Sreenivasa

[Former Member]

Hi,

Can you please provide more inputs as to how this can be implemented.

Many thanks for the help

[former_member186851]

Hello Prashant.

You have mulitple server nodes ?

Did you check in all the nodes?

[Former Member]

Hi Raghu,

There was no message in RWB.

Regards,

Prashant

[former_member186851]

Hello Prashant,

What about the receiver channel logs?

[Former Member]

Hello Raghu,

Receiver is IDOC. But that doesn't matter if the file is not showing for sender file interface in RWB and MONI. IDOCs will not be created unless there is a message processed for sender interface.

Regards,

Prashant Mishra

[former_member186851]

Prashant try with some other mode and check

And are your file was placed in the directory.

[former_member191435]

check your audit log configurations.

Mean while in ICO enable staging and logging mechanisam and try..

Thanks,

Sreenivasa