change quantity in declaration

[Former Member]

Hello,

This has been asked and answered already, it is not possible to change the quantity in the declaration coming from the ECC system. But the solution would be to cancel proforma invoices and create new ones. In some companies it is so difficult to cancel shipping documents and recreate them quickly, that the users would like to have the possibility to edit that anyway, or have a possibility to copy it into another export declaration. Eg. 25 units shipped, somewhere on the way it turns out there should be 2 declarations: for 15 and 10 units. Too late to cancel the shipping process, not possible to update the declaration quantity, and it's not possible to copy this existing declaration and make 2 new declarations for 10 and 15 (because only manual declarations can be copied). Does anyone have a similar problem ?

Thank you.

Regards,

Olaf

[former_member215181 · Accepted solution]

Hi Olaf,

Surely it makes sense for the Export Declaration to match the transport documents?  If the quantity is wrong, you should change both.  I think GTS is working correctly.

Regards,

Dave

[Former Member · Accepted solution]

Hi Dave,

You're right, it is the correct process to redo everything, but in our company the process is very built up and time consuming. The Export Dept. does not have time to wait, so they are forced to make manual declarations and eg split the quantity all the time. But even copying the original declaration is not possible in GTS, so a lot of work for them....

Regards,

Olaf

[former_member215181 · Accepted solution]

Hi Olaf,

No alternative,  I'm afraid,  unless you want to hack the code - not recommended!

Regards,

Dave