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Technical data not replicating from CRM to ISU giving error ISU_NUMPRM

Former Member
0 Kudos

Hi Experts,

I am trying to replicate technical data from CRM to ISU. I setup all the configuration as per the Cookbook available in Service Marketplace. But when i go into the CRM web UI for Util_IC role and try to create the technical data, system throws an error "For object ISU_NUMPRM , number range interval 01 does not exist".

But as per the cookbook we use object ISU_TMPVST for maintaining number ranges in CRM system, which i already maintained, and also maintained the number ranges in ISU side. I checked in various places but unable to found any root cause for it. Could you please let me know how to resolve this issue, so that i am able to create technical objects in CRM from web UI.

Kind regards,

Arnab.

1 ACCEPTED SOLUTION

william_eastman
Advisor
Advisor
0 Kudos

Arnab:

Read KBA 1927349 for the solution.  You need to maintain the number range.

regards,

bill.

View solution in original post

1 REPLY 1

william_eastman
Advisor
Advisor
0 Kudos

Arnab:

Read KBA 1927349 for the solution.  You need to maintain the number range.

regards,

bill.