TLS Version Mismatch

[Former Member]

Dear All,

I have this inbound scenario from 3rd party to SAP, they are trying to send the message to our PI system but we are not able to receive it. In the firewall logs, we see the handshake error due to TLS version mismatch.

Our PI system web dispatcher version is TLS 1.2 and 3rd party vendor's TLS version is 1.0. Could it be the cause? Is there any way to resolve this issue?

Thanks,

Ankit

[former_member186851]

Hello Ankit,

check if the below discussion helps you

If its PI 7.31 I guess it supports TLS 1.0.

[Former Member]

Thanks Raghuraman for the response. Let me have a look at the link.

Our PI version is 7.1