cancel
Showing results for 
Search instead for 
Did you mean: 

Triggering an alert

Former Member
0 Kudos

Hi experts,

I am working on alert management in SRM. I am able to see my alert categories and I can also subscribe them. But alert is not appearing in my alert inbox. I am trying with event- shopping cart changes. If someone makes any change to shopping cart. An alert should trigger.Full points will be rewarded for the useful answer.

thanks and regards

Kapil

Accepted Solutions (0)

Answers (2)

Answers (2)

yann_bouillut
Active Contributor
0 Kudos

Hi,

1- Did you activate the alert inbox in SICF ?

2- salrt1 : NONE

3- test your alert in SE38 with RSALERTTEST

and enter your alert category (example : SRM_SHOPPING_CART)

4-Did you maintain your events in SPRO ?

5- Did you maintain "transaction type" details for BUS2121 ?

Kind regards,

Yann

Former Member
0 Kudos

Hi Yann,

1. Yes alert inbox is activated.

2. salrt1 is also None

3. Program is tested and the result is ID of alert created.

4. Maintained events in SPRO- Event for shopping cart maintained as SC_CHANGED-Shopping cart changed. Also linked to event schema.

5. Maintained transaction type details- Event schema SC and B.trans ategory - BU2121 maintained.

Still when I change shopping cart no alert is triggered. I also scheduled RSALERTTEST as a report in sm36.

regards

Kapil

yann_bouillut
Active Contributor
0 Kudos

Hi Kapil,

Did you maintain user or role in ALRTCATDEF ?

Also what configuration do you have in ALRTCATDEF ?

Kind regards,

Yann

Former Member
0 Kudos

Hi,

Yes I did maintain role in ALRTCATDEF .

I am trying with standard category only..SRM_SHOPPING_CART- Max no of deliveries-application package-BBP_Exception, original language- German.,

Container-OBJECT_ID,EVENT,Messages,Message Text

Long and short text-Please check shopping cart &OBJECT_ID&.,

and assigned users.

But created my own category too for PO approval...in which I maintained

all settings are same except-

Application package-SALERT

Langauge-EN

Container-Recipient list, Subsequent activitie,Expiry date/time (ti

Short text,Long text,Triggering object,Logical system in wh

I also want to know what for container is used?

Regards

Kapil

Former Member
0 Kudos

Hi,

See the foll thread:

BR,

Disha.

Pls reward points for useful answers.