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Cannot Register Installation

0 Kudos

HI Experts,

We are trying to  install Solution Manager 7.1 with MaxDb database in  distributed environment  suse linux,I am facing the issue in central  instance  at Install Database client  stage .

Some one please guide me how to resolve this .

Please find the below screen shot along with issue log and let me know if you need any other details .

SAP MaxDB Installation Manager 7.9.08.23

****************************************

Checking installation...

Preparing package "Installer" ...

Preparing package "SAP Utilities Compatibility" ...

Preparing package "Global Listener" ...

Preparing package "Installation Compatibility" ...

Preparing package "Base" ...

Preparing package "SQLDBC" ...

Preparing package "SQLDBC 77" ...

Preparing package "Fastload API" ...

Preparing package "SQLDBC 76" ...

Preparing package "SAP Utilities" ...

Preparing package "Redist Python" ...

Preparing package "Loader" ...

Preparing package "ODBC" ...

Preparing package "Messages" ...

Preparing package "JDBC" ...

ERR:  Installation failed

ERR:    error installing

ERR:      Cannot register installation

ERR:        /sapdb/programs/bin/sdbconfig exited with code 3

Accepted Solutions (0)

Answers (5)

Answers (5)

former_member201800
Participant
0 Kudos

Hi,

Please check the below thread:

ERR_SERVICEDB: Cannot register service database... | SCN

Regards,

Shyam

0 Kudos

Shyam - I have tried stopping all the related process but stil the same error.

Regards,

Kalyan.

0 Kudos

Hello M.Loohuizen - Yes, the log that i pasted is the log of sdbinst.log.

Hello Shyam , I dont see the log with the name: MaxDBRuntimeForSAPAS_install_<date>_<time>.log, but I see the log named: SDBINSTMsg1465532915, which I have pasted below and also attached it. attached the

INFO:  Installing signal handler

INFO:    Handler for signal INT

INFO:    Handler for signal PIPE

INFO:    Handler for signal ABRT

INFO:    Handler for signal FPE

INFO:    Handler for signal QUIT

INFO:    Handler for signal SYS

INFO:    Handler for signal TRAP

INFO:  System Informations

INFO:    Operating System: Linux

INFO:    Architecture    : X86-64

INFO:    Version         : 3.12.49

INFO:    Subversion      : 1-default

INFO:    C Runtime       : GLIBC 2.19

INFO:    Host Name       : bdh-bpc

INFO:  Installer Informations

INFO:    Installer is part of installation kit

INFO:    Version is 7.9.08 Build 023-123-250-592

INFO:    MakeId is 580319

INFO:    Running as console application

INFO:    Program call informations

INFO:      Caller program name is SDBINST

INFO:      Command line arguments: -global_prog /sapdb/programs -global_data /sapdb/data -path /sapdb/clients/DSM -private_datapath /sapdb/clients/DSM/data -profile Runtime For SAP AS -o sdb -g sdba -i CL_DSM -b

INFO:      Current directory: /tmp/sapinst_instdir/SOLMAN71/SYSTEM/ADA/DISTRIBUTED/AS/CI

INFO:      Installer directory: /sapmedia/Soluman/50132986_3/BD_NW_7.0_Presentation_7.40_Comp._3_/CS_SAPDB/MAXDB_LINUX_X86_64

INFO:      Pid is 30027

INFO:      Effective uid 0

INFO:      Real uid 0

INFO:      Effective gid 1000 1000 0

INFO:      Real gid 1000 1000 0

INFO:      Environment dump:

INFO:        COLORTERM = 1

INFO:        CPU = x86_64

INFO:        CSHEDIT = emacs

INFO:        DISPLAY = localhost:10.0

INFO:        FROM_HEADER =

INFO:        GPG_TTY = /dev/pts/0

INFO:        HISTSIZE = 1000

INFO:        HOME = /root

INFO:        HOST = bdh-bpc

INFO:        HOSTNAME = bdh-bpc

INFO:        HOSTTYPE = x86_64

INFO:        INPUTRC = /etc/inputrc

INFO:        LANG = POSIX

INFO:        LC_CTYPE =

INFO:        LD_LIBRARY_PATH = /sapmedia/Soluman/50132986_3/BD_NW_7.0_Presentation_7.40_Comp._3_/CS_SAPDB/MAXDB_LINUX_X86_64:/var/tmp/SDBLDQBNgy6:::/tmp/sapinst_exe.18334.1465493632

INFO:        LESS = -M -I -R

INFO:        LESSCLOSE = lessclose.sh %s %s

INFO:        LESSKEY = /etc/lesskey.bin

INFO:        LESSOPEN = lessopen.sh %s

INFO:        LESS_ADVANCED_PREPROCESSOR = no

INFO:        LOGNAME = root

INFO:        MACHTYPE = x86_64-suse-linux

INFO:        MAIL = /var/spool/mail/root

INFO:        MANPATH = /usr/share/man:/usr/local/man

INFO:        MINICOM = -c on

INFO:        MORE = -sl

INFO:        NNTPSERVER = news

INFO:        OSTYPE = linux

INFO:        PAGER = less

INFO:        PATH = /sbin:/usr/sbin:/usr/local/sbin:/root/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/games:/usr/lib/mit/bin

INFO:        PROFILEREAD = true

INFO:        PWD = /sapmedia/Soluman/SWPM

INFO:        PYTHONSTARTUP = /etc/pythonstart

INFO:        SAPINST_EXEDIR_CD = /sapmedia/Soluman/SWPM/.

INFO:        SAPINST_EXE_DIR = /tmp/sapinst_exe.18334.1465493632

INFO:        SAPINST_JRE_HOME = /tmp/sapinst_exe.18334.1465493632/jre

INFO:        SELFEXTRACTOR_EXECUTABLE_NAME = /sapmedia/Soluman/SWPM/./sapinst

INFO:        SHELL = /bin/bash

INFO:        SHLVL = 1

INFO:        TERM = xterm

INFO:        USER = root

INFO:        XAUTHLOCALHOSTNAME = bdh-bpc

INFO:        XAUTHORITY = /root/.xauthxU7m5B

INFO:        XDG_CONFIG_DIRS = /etc/xdg

INFO:        XDG_DATA_DIRS = /usr/share

INFO:        XDG_RUNTIME_DIR = /run/user/0

INFO:        XDG_SESSION_ID = 1862

INFO:        XKEYSYMDB = /usr/X11R6/lib/X11/XKeysymDB

INFO:        XNLSPATH = /usr/share/X11/nls

INFO:  Checking archive FASTLOAD.TGZ

INFO:    Name = Fastload API

INFO:    Id = fastload

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 4

INFO:    Size = 1.071 mb

INFO:    Description = Fastload SDK + Runtime

INFO:    Requires = sqldbc77

INFO:  Checking archive SDBMSG.TGZ

INFO:    Name = Messages

INFO:    Id = messages

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 109

INFO:    Size = 0.728 mb

INFO:    Description = SAP MaxDB message files contain detailed descriptions of database warnings/errors and useful action hints.

INFO:    Requires = base

INFO:  Checking archive SDBBAS.TGZ

INFO:    Name = Base

INFO:    Id = base

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 8

INFO:    Size = 12.935 mb

INFO:    Description = Tools for registering the installation, viewing the installation registry entries, uninstalling, and programs that the SAP application server needs to access the database system (including XUSER and SQLCLI)

INFO:  Checking archive SQLDBC76.TGZ

INFO:    Name = SQLDBC 76

INFO:    Id = sqldbc76

INFO:    Version = 7.6.06 Build 027-123-248-897

INFO:    Make Id = 573147

INFO:    Number of Files = 3

INFO:    Size = 8.027 mb

INFO:    Description =

INFO:    Requires = Database Connectivity >= 7.6.06.27

INFO:  Checking archive SDBKRN.TGZ

INFO:    Checking debug package "SDBKRN.SDB"

INFO:    Name = Database Kernel

INFO:    Id = kernel

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 103

INFO:    Size = 157.380 mb

INFO:    Description = Database kernel with runtime environment

INFO:    Requires = utils >= 7.9.08.23

INFO:    Debug Archive = SDBKRN.SDB

INFO:  Checking archive GLOBLIST.TGZ

INFO:    Name = Global Listener

INFO:    Id = listener

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 5

INFO:    Size = 3.257 mb

INFO:    Description = SAP MaxDB Global Listener/Portmapper/BootstrapStarter

INFO:    Requires = installer

INFO:    InstallAfter = saputlcompat

INFO:  Checking archive COMPAT.TGZ

INFO:    Name = Installation Compatibility

INFO:    Id = compat

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 78

INFO:    Size = 36.283 mb

INFO:    Description = Backwards Compatibility for non-isolated Installations

INFO:    Requires = listener

INFO:  Checking archive SQLDBC77.TGZ

INFO:    Name = SQLDBC 77

INFO:    Id = sqldbc77

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 2

INFO:    Size = 5.121 mb

INFO:    Description = Object-oriented C++ interface for accessing the database system

INFO:    Requires = sqldbc >= 7.9.08.23

INFO:  Checking archive GLOBINST.TGZ

INFO:    Installler is part of installation kit

INFO:    Name = Installer

INFO:    Id = installer

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 8

INFO:    Size = 14.785 mb

INFO:    Description = Installation Manager to maintain SAP MaxDB installations.

INFO:  Checking archive SAPUTL.TGZ

INFO:    Name = SAP Utilities

INFO:    Id = saputl

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 7

INFO:    Size = 25.443 mb

INFO:    Description = Components needed by the SAP application server (dbmrfc,dbmgetf), and the SAP landscape network interface (sapni)

INFO:    Requires = base >= 7.9.08.23

INFO:  Checking archive SDBUTL.TGZ

INFO:    Name = Server Utilities

INFO:    Id = utils

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 71

INFO:    Size = 23.132 mb

INFO:    Description = Tools for the administration of the database kernel (including XPU and XCONS) and the communication server (x_server)

INFO:    Requires = base >= 7.9.08.23

INFO:    InstallAfter = saputl

INFO:    InstallAfter = sapcrypto

INFO:  Checking archive SDBC.TGZ

INFO:    Name = SQLDBC

INFO:    Id = sqldbc

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 8

INFO:    Size = 16.579 mb

INFO:    Description = Object-oriented C++ interface for accessing the database system

INFO:    Requires = base

INFO:  Checking archive SDBODBC.TGZ

INFO:    Name = ODBC

INFO:    Id = odbc

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 12

INFO:    Size = 39.856 mb

INFO:    Description = ODBC driver

INFO:    Requires = base >= 7.9.08.23

INFO:  Checking archive SDBJDBC.TGZ

INFO:    Name = JDBC

INFO:    Id = jdbc

INFO:    Version = 7.6.09    Build 000-000-010-635

INFO:    Make Id = 580319

INFO:    Number of Files = 1

INFO:    Size = 0.729 mb

INFO:    Description = SAP MaxDB JDBC driver for accessing the SAP MaxDB database system

INFO:    Requires = base

INFO:  Checking archive SDBANA.TGZ

INFO:    Name = DB Analyzer

INFO:    Id = dbana

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 11

INFO:    Size = 6.909 mb

INFO:    Description = Database Analyzer: Tool for analyzing database performance

INFO:    Requires = base >= 7.9.08.23

INFO:  Checking archive SDBRDPY.TGZ

INFO:    Name = Redist Python

INFO:    Id = rdpy

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 8

INFO:    Size = 12.817 mb

INFO:    Description = A python interpreter

INFO:    Requires = base

INFO:  Checking archive SAPUTLCOMPAT.TGZ

INFO:    Name = SAP Utilities Compatibility

INFO:    Id = saputlcompat

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 7

INFO:    Size = 25.443 mb

INFO:    Description = Compatibility Package for Update from non-Isolated Installations

INFO:    Requires = installer

INFO:  Checking archive SDBLD.TGZ

INFO:    Name = Loader

INFO:    Id = loader

INFO:    Version = 7.9.08 Build 023-123-250-592

INFO:    Make Id = 580319

INFO:    Number of Files = 11

INFO:    Size = 15.889 mb

INFO:    Description = Loader: Tool for importing and exporting data

INFO:    Requires = rdpy >= 7.9.08.23

INFO: 

SAP MaxDB Installation Manager 7.9.08.23

****************************************

INFO:  checking configuration of global installation

INFO:    Parameter "GlobalData" is given via command line option, value = "/sapdb/data"

INFO:    Parameter "GlobalPrograms" is given via command line option, value = "/sapdb/programs"

INFO:    Parameter "GlobalOwner" is given via command line option, value = "sdb"

INFO:    Parameter "GlobalGroup" is given via command line option, value = "sdba"

INFO:  Checking configuration of installation

INFO:    Parameter "Name" is given via command line option, value = "CL_DSM"

INFO:    Parameter "Path" is given via command line option, value = "/sapdb/clients/DSM"

INFO:    Parameter "Comment" is not set

INFO:    Parameter "PrivateData" is given via command line option, value = "/sapdb/clients/DSM/data"

INFO:  Checking installation...

INFO:  Opening install registry

INFO:    InstallRegistry file already exists

INFO:    InstallRegistry successfully locked

INFO:    InstallRegistry: reserved 1024 kb disk space

INFO:  Preparing package "Installer" ...

INFO:    Same package already installed

INFO:    Skipping package Installer

INFO:  Checking package Installer

INFO:  Preparing package "SAP Utilities Compatibility" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package SAP Utilities Compatibility

INFO:  Checking package SAP Utilities Compatibility

INFO:  Preparing package "Global Listener" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Global Listener

INFO:  Checking package Global Listener

INFO:  Preparing package "Installation Compatibility" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Installation Compatibility

INFO:  Checking package Installation Compatibility

INFO:  Opening install registry

INFO:    InstallRegistry file already exists

INFO:    InstallRegistry successfully locked

INFO:    InstallRegistry: reserved 1024 kb disk space

INFO:  Preparing package "Base" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Base

INFO:  Checking package Base

INFO:  Preparing package "SQLDBC" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package SQLDBC

INFO:  Checking package SQLDBC

INFO:  Preparing package "SQLDBC 77" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package SQLDBC 77

INFO:  Checking package SQLDBC 77

INFO:  Preparing package "Fastload API" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Fastload API

INFO:  Checking package Fastload API

INFO:  Preparing package "SQLDBC 76" ...

INFO:    Same package already installed

INFO:    Skipping package SQLDBC 76

INFO:  Checking package SQLDBC 76

INFO:  Preparing package "SAP Utilities" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package SAP Utilities

INFO:  Checking package SAP Utilities

INFO:  Preparing package "Redist Python" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Redist Python

INFO:  Checking package Redist Python

INFO:  Preparing package "Loader" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package Loader

INFO:  Checking package Loader

INFO:  Preparing package "ODBC" ...

INFO:    Checking system requirements

INFO:    Same package already installed

INFO:    Skipping package ODBC

INFO:  Checking package ODBC

INFO:  Preparing package "Messages" ...

INFO:    Same package already installed

INFO:    Skipping package Messages

INFO:  Checking package Messages

INFO:  Preparing package "JDBC" ...

INFO:    Same package already installed

INFO:    Skipping package JDBC

INFO:  Checking package JDBC

INFO:  Checking required and available disk space per file system...

INFO:  File System Utilization Summary:

INFO:  | Mount Point                    | Required disk space (KB) | Available disk space (KB) |

INFO:  ...DONE. Enough disk space available.

INFO:  Checking for installation files locked by running processes...

INFO:  ...DONE. No locked files.

INFO:  Checking services

INFO:    Service "sql6" already known as 7210/tcp

INFO:    Service "sapdbni72" already known as 7269/tcp

INFO:  Creating program directory

INFO:  Creating data directories

INFO:  Installation informations

INFO:    type is global

INFO:    open mode is exclusive

INFO:    program path is /sapdb/programs

INFO:    data path is /sapdb/data

INFO:    tcp/ip port is 7210

INFO:    owner is "sdb" (uid = 1006)

INFO:    group is "sdba" (gid = 1003)

INFO:  Creating program directory

INFO:  Creating data directories

INFO:  Installation informations

INFO:    name is CL_DSM

INFO:    type is system

INFO:    open mode is exclusive

INFO:    program path is /sapdb/clients/DSM

INFO:    data path is /sapdb/clients/DSM/data

INFO:    version is 7.9.08.23

INFO:    owner is "sdb" (uid = 1006)

INFO:    group is "sdba" (gid = 1003)

INFO:  Registering installation

INFO:    Starting external program /sapdb/programs/bin/sdbconfig

INFO:      Command line is: /sapdb/programs/bin/sdbconfig -Installations /sapdb/clients/DSM=7.9.08.23

INFO:      Program terminated with exit code 3

ERR:  /sapdb/programs/bin/sdbconfig exited with code 3

ERR:  Cannot register installation

ERR:    /sapdb/programs/bin/sdbconfig exited with code 3

ERR:  error installing

ERR:    Cannot register installation

ERR:      /sapdb/programs/bin/sdbconfig exited with code 3

ERR:  Installation failed

ERR:    error installing

ERR:      Cannot register installation

ERR:        /sapdb/programs/bin/sdbconfig exited with code 3

MaLoo
Explorer
0 Kudos

I don't think it's quite the answer, but check this note: https://launchpad.support.sap.com/#/notes/0001834442

former_member201800
Participant
0 Kudos

Hi,

Please paste the below log files:

sdbinst.log and /sapdb/data/wrk/MaxDBRuntimeForSAPAS_install_<date>_<time>.log

Also, Some database applications might still be running. If yes, please cancel them and retry.

Thanks,

Shyam

MaLoo
Explorer
0 Kudos

You could start by checking the sdbinst.log like the error mentions. Or is that the info in your post?