Alert sending error from sap pi to mail id "Internal error: CL_SMTP_RESPONSE ESMTP error code is not known. 554 554 5.7.1 <abcd@xyz.com>: Rela"

[polanidevivaraprasad]

Hi All,

Please find above screen, i am trying to open the tab "personalization of Alert Delivery" but,it is not opening.

Let me know, what are the setting's need to maintain to open this tab?

I created alert categories. maintained alert configuration in RWB such as alert rule with respect to alert categories.

After testing i got the message in to alert inbox,but i did not receive any email to my mail id.

I got log error details.

Please find below.

Internal error: CL_SMTP_RESPONSE ESMTP error code is not known. 554 554 5.7.1 <abcd@xyz.com>: Rela

Message no. XS829

Diagnosis

An error occurred in program CL_SMTP_RESPONSE
Error text: ESMTP error code is not known.
Additional information:
554
554 5.7.1 <abbcd@xxyz.com>: Rela

System Response

Message processing terminated.

Let me know the settings to resolve this error?

[former_member190293]

Hi Polani!

Error 554 5.7.1 <sender@example.com>: Relay access denied.

This means that SMTP server which is used for sending alert mail message requires authorization for security and spam-related reasons. You must apply real mail address and correct user/password.

Regards, Evgeniy.