on 06-02-2016 1:12 PM
Hi
A Customer Number 16087 have open Sales order in FD33 but when the same customer check in va05 or va05n no open order is shown
please guide how can check the open order in fd33
Hi Sandeep,
Why did you compare FD33 with VA05? You want to find out orders that are responsible for the open order value shown in FD33, right?
Your screenshot shows that open order value in FD33 is negative. In standard, this is incorrect. The open order value should not be negative.
So, firstly, it is necessary to execute report RVKRED88 to find out what should be correct open order value
and corresponding sales orders. If the result of RVKRED88 is different from the open order value shown in FD33, it means that the value in FD33 is wrong.
Then, you could execute report RVKRED77 to correct the value shown in FD33.
After these two steps, the open order value shown in FD33 should be correct and if the value is not zero, you could find corresponding open orders with report RVKRED88.
Best regards,
Crystal Lin
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Hi Sandeep,
In VA05 you have to select the radio button open sales orders for a customer to display a list of open sales orders.
Thanks,
Sarvesh Desai
SAP SD consultant
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Which field you were referring in FD33? Share the screen shot for better understanding.
G. Lakshmipathi
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