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Cleansing Package Builder Issues

Former Member
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Hi Experts,

i am facing an error soon i open Cleansing Pakage Builder tab and below is the error.

Channel.Security.Error: The web service call failed. Fault code:

Channel.Security.Error. Fault string: Security error accessing url..

When i click OK then below is the error i get.

Unable to access the web server. (CUI-10001)

It's just that both the errors come one after the other. When i search in SAP Notes & KBA search below is the link.

https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F6465...

SAP Note Number : 1906461, just in case above link is not working directly.

Versions i am using are below:

Business Intelligence Platform

4.2 SP 02

SAP Data Services

4.2 SP 07

Information Steward

4.2 SP 07

I did not understand the resolution steps. Not sure how to resolve. Could any one help me on this?

Kind Regards,

Mahesh

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi,

Adding the below piece of code in axis2.xml of CPBWebservice under WebApps solved the above errors.

class="org.apache.axis2.transport.http.SimpleHTTPServer">

<parameter name="port">443</parameter>

<parameter name="hostname">https://server</parameter>

</transportReceiver>

It is because as SSL is enabled in our environment and thru Web Dispatcher, SSL parameters are required in the axis2.xml file.

However, up on adding and restarting below is what i am facing one on another in the CPB tab.

DecodingError: The web service call failed. Fault code: DecodingError. Fault string: SOAP Response cannot be decoded. Raw response: .

When i click ok, then i am getting the below.

Unable to access the web server. (CUI-10001)

Any help is highly appreciated.

Kind Regards,

Mahesh

Former Member
0 Kudos

Hi Mahesh,

I have a similar error message where it throws the below error while attempting to access CPB from Information Steward

Fatal: The web service call failed. Fault Code: Server.Error.Request. Fault string: HTTP request error..

Cleansing Package Builder is not available.

Contact your Information Steward administrator to restart the CPBWebservice web service.
After the web service is back up, log off of Information Steward and log back on.

We never used CPB earlier. But I am now stuck with this error and not able to work with IS for any other tasks.

I recently activated HTTPS on our BO server......as per the error it sounds like its a https error...might have to change a config file(axis2)??? in webapps as suggested above.....?

Any help is highly appreciated

Former Member
0 Kudos

Hi Tanya,

If you enable SSL recently then i believe you would have already added HTTPs parameters in server.xml file with 8443 port number.

If that is true, then you need to allow web application to access the CPB tab. For that reason i have added the above code in axis2.xml. In my environment after adding this code, that error got resolved and then facing the SOAP error.

It is not necessary that you may get any further errors, so you can stop the tomcat, add the code i have mentioned earlier in the same post and try restarting the tomcat.

Please let me know your results.

Kind Regards,

Mahesh