on 06-02-2016 9:34 AM
Hi
The issue is about getting alerts for sm58 stuck idoc entries for PI system in R3.
We want to ensure whenever it gets stuck it should send some alert.
CCMS alerting could send alert only when sm58 entries reaches to threshold of 10 (defined) entries and not when it is lesser.
Basis cant customize the alert as per PI entry and reducing alert than what is defined in threshold also doesn’t look feasible.
How can we get alert even when single idoc for PI system is stuck in sm58. Please suggest
Thanks
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Thanks Krishna for your reply. We are on 7.31 dual stack and going for an upgrade to PO7.5. We have solman monitoring in place. The setup you suggested wont work in this case. I am also going through 441269 - Setting up tRFC/qRFC monitoring in the alert monitor ; Basis guys suggested that they cant customize the alerts and cant reduce the Threshold hence looking for some alternative solution. Thanks
Hi Raghuraman,
Thanks for reply and sorry for the delayed reply.
As of now we are using CCMS monitoring and want to customize sm58 alerts for qRFC & sm58 stuck entries which basis team issue alerts only when threshold is reached.Cant we customize the threshold limit.
Ex, if the entries exceeds 50 then only they can generate alerts.
Thanks
Check the below link
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