BPMon - Query on Due List Log

[Former Member]

Hi Experts,

I have a question regarding BPMon Key Figure "Due List Log (Critical Messages)" .  Can you share your experience of how customers use this Key Figure?

What is the key difference between the  aggregation mode "hourly mode" and "log mode", and which is better .

We had some issues regarding the usability of this, particularly as it does not offer any Detailed Info of documents, or the Delivery Run number. So how does support team analyse these alerts.

Thanks,

Shaswat

[keiji_mishima · Accepted solution]

Hi Shaswat

Usually I rather use exception key figure from sales document item / sales invoice.

As far as I remember, Due list log key figure was developed long time ago (one of the oldest key figure like generic cross application monitor e.g application log, update error, job monitor etc).

After that we have enhanced document monitors like sales order, billing, purchase order etc and it provides detail list that contains document number error code etc.

Due list log is targeting SD collective processing. But now a days, document monitor framework provides more powerful exception key figure like below.

Exceptions during billing due processing

Exceptions during release to accounting

Exceptions during delivery due processing (sales)

So in my past experience I usually use these key figures.

Best Regards

Keiji Mishima

[Former Member · Accepted solution]

Thanks Keiji for the clarification.

Regards,

Shaswat