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Failed to add un-served license to SAP IQ


We installed single IQ16 SP8 on Windows with SYSAM license server option and choose evaluation license.

Now we have generated un-served license and add .lic file to folder <IQ16>\SYSAM-2_0\licenses.

But when run "sysam reread" in command prompt it show "Imgrd is not running: Cannot connect to license server system. (-15,570)".

When run "sysam status" also show same.

In Windows services the SYSAM service is start, restart it make no effect on "sysam status" result.

Any suggestion will appreciated.

Best regards,



Hi Gi-Sung Jang

Thank you Gi-Sung Jang, with your help I found the root cause. Now the .iqmsg show as below.

Is IQ's license successfully added?


Before fix the .iqmsg show error below, no license file name showed in log.

I luckily found the root cause that the license file name have some special character(s).

After rename, it seem ok.

Best regards,


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