Custom Query in Alert-Inbox is empty ?

[Former Member]

.We try to use custom queries in Alert-Inbox.

The result is empty every time, but the preview Shows all entries.

Also the value of alerts in the TAB is calculated wrong.

Is there a way to resolve this diaplay-Problem`?

We implemented the note 2025604, but no Change.

SM is 7.1 SP13

[ruth_reilly]

Hello Christoph,

Can you please follow the Resolution steps in 2197812 - Error when choosing 'Refresh' for an Alert Type in Alert Inbox in Technical Monitoring

This error is caused by a POWL cache issue specific for a particular user.

Regards,

Ruth

[Former Member]

Hi Ruth,

thank you for the info,

but it doesn't work for us.

After cleaning of the queries it worked only for one try.

Any other Suggestion ?

[ruth_reilly]

Hi Christoph,

Can you please review 2207588 - Display setup of Alert Inbox is not persistent after Refresh in Technical Monitoring

Regards,

Ruth

[Former Member]

Hi Ruth,

thanx for the info.

Your note leads to the note that i implemented already (see post 1)

Kind regards

Christoph

[Former Member]

Any new hints ?

[ruth_reilly]

Hello Christoph,

Have you check out this SAP Note 2100008 - POWL results in the table is empty

Regards,

Ruth