Partial Credit memo - discount

[Former Member]

Hello everybody,

we have a Sales Order that was fully delivered let´s say for easy calculation 10 pcs for a total value of 100 USD (10 USD a piece). Invoice was created. However now it was decided that for 5 pcs there will be discount and the price would not be 10 USD but only 5 USD. We have a Credit memo request sales order for only the 5 pcs affected with a new price. The quantity is then not affected in SD, but the accounting document decreases quanity in FI, which is not what we need. We need only to change the price for the 5 pieces involved. Is there a way to do it? Invoice correction sales order type seems to affect the price of the whole quantity, which is not desireable either.

Thank you in advance

[jpfriends079]

Hi Alena,

In that case, create credit memo request with 10 items, where

1. 5 Quantities for relevant for pricing (Regular Item Category)

2. 5 Quantities post as free good. Here you can have item category for credit memo request similar to Item Category TANN.

Hope that helps.

Thanks, JP