05-26-2016 2:31 PM
Dear All!
During on MIR7 posting process we had got a new invoice in Public Sector Management.
Number of the invoice document: '51056722576 2016'.
Among on Follow-On Documents we have double Founds Management documents!!!
('1001799829', and '1001799884')
This is some kind of database deletion error, because the system did't delete the FM document: '1001799829'.
Have You some kind of idea about this error??
Thank You!
Antal Baranyi
05-26-2016 4:13 PM
Hi,
Check if note 1694860 - MIR7 Delete parked invoice. Wrong update in funds management is implemented in your system.
Regards,
Eli
05-29-2016 6:54 PM
Dear Eli!
Thank You for information! We discovered the wrong invoice element in Public Sector database.
Unfortunately can't understand the way of the incorrect business user activity! No one can say how possible create new inconsistent invoice items! (how created the users the bad invioces!) Have You any idea about the way of the wrong business operation?
Best Regards!
Antal
05-30-2016 9:18 AM
Hi,
First, check the note I provided and implement if it's still not in your system. Secondly, if you have just one inconsistent case, use reconstruction programs to delete and rebuild FM documents for invoice in question.
Regards,
Eli